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Luggage Manufacturers Are Misleading Customers About Bag Sizes, And Passengers Are Getting Stopped At The Gate

by Gary Leff

Dec 09 2023

A United Airlines passenger complains about “the worst flying experience” ever after they were told they would have to gate check a bag that didn’t fit in the sizer, even though they’ve successfully flown with it in the past. Their bag almost fit but was a little too large because of the wheels.

The passenger refused to check the bag and a supervisor allowed them to bring it on board anyway. Seems like a great flight to me, but one that flags a common misunderstanding about air travel. You might not be so lucky!

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Exposed: United Airlines Executives’ Multi-Million Dollar Bribery Scandal at Newark Airport

by Gary Leff

Dec 01 2023

Three former United Airlines executives engaged in a bribery scheme involving renovations at Newark airport. They accepted bribes from a maintenance and construction company to secure a restroom renovation project.

In exchange they received renovations to their own homes, electronics and jewelry and total bribes over $1.2 million. They steered the business to the most expensive contractor, who submitted a two page bid in comparison to dozens of pages for competing contractors. Then the employees inflate contract change orders to help the company recoup its bribe expenses.

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United Airlines Flight Attendants Union Warns Crew Not To Give Food Away Free In Coach

by Gary Leff

Nov 22 2023

The AFA-CWA union, which represents United flight attendants, is reminding its members that under the Railway Labor Act it is illegal to engage in ‘self help’ (not just striking, but unilateral efforts to hurt the company) before being released from negotiations by the National Mediation Board.

AFA-CWA tells cabin crew that they cannot coordinate refusing to pick up trips, call for their colleagues to “work to rule” or to refuse to perform any duties, as well as “refusing to charge customers for buy-on-board products.”

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Airline Battle Royale: The Fight for Tokyo’s Coveted Haneda Slot

by Gary Leff

united planes runway
Nov 17 2023

United Airlines has attacked the American Airlines plan, saying that the DOT should look at connections served rather than the local market to determine consumer benefit. Now that the federal government has broken up its JetBlue partnership, American’s ability to serve connections in the New York market is far more limited. The Department of Justice handed a huge win to United and to Delta in New York by preventing American-JetBlue from becoming a large competitor with their New York duopoly.

According to United, DOT set a precedent in preferring connecting markets to Tokyo Haneda over non-stop ones in their 2019 proceeding originally awarding the routes since that was a justification for denying Las Vegas a Haneda flight.

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