United Airlines Headquarters Has Bed Bugs

by Gary Leff

As if things couldn’t get worse for United, their headquarters building has bed bugs.

Chicago’s most recognizable building has a tiny problem it is trying to shake. Bed bugs were found on the 16th floor of the Willis Tower which is home to United Airlines.

…The Willis Tower brought in K-9’s to detect the infestation and exterminators have visited the site several times. United says it will continue those efforts until the bed bugs are eradicated.

The Willis Tower, formerly known as the Sears Tower, will hold the name of London-based Willis Group through 2024 based on their 2009 lease although United is now the largest tenant in the building.

I’m not sure whether bed bugs at United headquarters are better or worse than when a United Club at Dulles had rats, or when it had mice.

(HT: Julie C.)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  2. the headline is HUGELY misleading … implying that UA has bed bugs on their flat bed seats in the air

    gary we know you hate UA but please have some objectivity if you want any credibility

  3. I do enjoy your blog. But this headline does seem to be intentionally misleading. And a bit reckless considering the impact that bedbugs can have on a person’s life should they carry them home. Up your game a bit, please.

  4. I genuinely did not mean to mislead, the company is reported to have bed bugs, I did not anywhere say planes or seats. I’ve edited the post title to be clearer as it was never my intention to suggest anything different!

  5. Oh come on! I have a Boarding Area post on my FB feed saying UA has bed bugs. You would have to know that anyone that reads this assumes this is an aircraft infestation, as I indeed did.

  6. The CEO Smisek is the biggest blood sucker no surprise the little critters belong with him.
    Yes they brought in exterminators but couldn’t rid themselves of Tilton and Smisek the biggest blood suckers at the company, we do wish they would be eradicated ASAP.
    So the employees could continue with their lives and retirements in an honorable fashion.

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