Monthly Archives for September 2022.
A Southwest Airlines passenger brought their fish to the Tampa airport. That’s not a pet you can check, and it’s not something that’s usually allowed on board either .Would you believe that a Southwest Airlines agent offered to keep the fish and care for it until the passenger returned – three months later?
Just because you can finally make it inside the club, doesn’t mean you’re able to stay. You may need help with a reservation. On Friday afternoon Delta didn’t have any staff to assist with reservations in their main New York JFK club.
That means guests had to leave the club to go into the terminal looking for help with a reservation, such as changing a flight in the event of a delay or cancellation. And I learned something new about the Delta Sky Club lines. There’s a way to skip the velvet rope.
A reader was flying from Charlotte to Cleveland on American Airlines flight 1264 Thursday morning when he caught the moment that an entrepreneurial pilot went the extra mile to ensure their aircraft was ready to fly.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Virgin Atlantic lounge at Washington Dulles uses a QR code for ordering plated meals, and that code is given only to Virgin’s own passengers – and not to guests entering the lounge via American Express or Capital One credit card – creating two levels of service for passengers who are visiting. Is that acceptable? And is there a better way to handle the economics?
President Biden is taking on U.S. airport modernization with comments this week. His infrastructure bill is pushing out billions to airports. But the CEO of Frontier says stop making them so beautiful. Focus on growing capacity instead.
They’re adding “contacts, call logs, messages and photos” from the devices of tens of thousands of people per year and “much of which is captured from people not suspected of any crime.”
“2,700 CBP officers [can] access it without a warrant” according the office of Senator Ron Wyden, while the agency clarifies it’s actually 3,000 officers.
It began with phishing, with an employee downloading an attachment from an email. Apparently systems were broadly accessible by employees, so they had a wide surface for attack. The password they needed once gaining access through an employee? Qwerty1234.
Chicago-based photographer named Alex Garcia was traveling back from Havana and overnighted in Miami on Thursday. After waiting for hours to clear passport control he headed to the baggage carousel for his luggage, but he couldn’t find his bag.
He’d placed an AirTag in it, and he knew that it left the airport. Police there were uninterested. So he decided to chase it down himself.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
