Monthly Archives for May 2023.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
You need something on the side, and what enhances the burger experience more than great fries? United Airlines will actually make the huge step of trying to deliver fries with their burger – heated in the oven on board and available on hub-to-hub flights starting May 10.
Hotels have eliminated daily housekeeping in many cases. All except the top luxury brands won’t automatically clean your room every day, or if they do it’s a ‘light service’ making the bed and swapping out towels on the floor. That means they don’t need to hire as many housekeepers, and a single housekeeper can service more rooms.
Scott Chandler, who is American’s Vice President of Revenue Management, explained why customers who purposely book longer connections – not wanting the stress of running from gate to gate, especially when their first flight is delayed – wind up losing those longer connections when the airline runs a schedule change.
The issue here is what is best for passengers, not United’s shareholders which received nearly $10 billion in taxpayer cash already during the pandemic. United’s efforts at Washington Dulles have been subsidized for nearly 40 years. That’s too long rather than a justification for more subsidies at the expense of passenger choices and competition.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
DOT’s rule on these slots was that, once service commenced, none could go dormant for more than 90 days or the route authority could be taken back and awarded to another airline.
With Japan late to re-open, and traditional managed business travel still depressed, U.S. – Japan flying hasn’t recovered nearly as much as domestic travel or flying between the U.S. and Europe.
A man booked a room with someone else’s Marriott Bonvoy points. The member received the confirmation email from Marriott, contacted the police, and that man was arrested on the spot in Naples, Florida!
In the wee hours of Monday morning, a passenger who had boarded a redeye United Airlines flight in San Francisco bound for Houston became enraged when they found a passenger sitting in the seat they thought should have been theirs. They were supposed to be in first class but demanded to sit in coach.
Two comedians wrapped up performing in Las Vegas and were headed to Dallas on American Airlines. They report being forced to change their clothes at the gate because staff claimed what they were wearing was too revealing. They were mortified, they say, that they were stuck changing in front of everyone. And what they changed into – which the airline accepting – was even more revealing!
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
