Monthly Archives for April 2024.
Guests of the Fairmont Whistler in Canada are required to pay a fee to help cover housekeeping wages, separate from their room rate. And the hotel charges guests an additional fee to manage this fee.
A passenger on an Air New Zealand flight from Auckland to Sydney urinated in a cup and spilled it on a flight attendant after a delay in disembarking, leading to his charge for disorderly conduct and sparking a discussion on airline responsibility and passenger behavior.
A Delta Air Lines passenger declares a ‘crossbody hill she’ll die on’ – that these aren’t personal items that count against your baggage allowance. She’s frequently forced to gate check a bag because of this extra ‘pocket’. And while gate agents may be following their airline’s policy in requiring this, she’s right and the policy should be rewritten.
A United Airlines Global Services member shares that their family got a passenger kicked off a flight after that man behaved badly towards their sister.
There’s a weird status game going on here that at least most of us avoid turning into physical aggression. And as a part of that game we engage in assumptions about the people around us, and about who they are and therefore what they’re entitled to – and those assumptions are wrong more than we’re programmed to realize.
A mother shared that her 10 year old son flew Southwest Airlines on Sunday as an unaccompanied minor. Her son sat in a window seat. A woman was in the aisle. And a creepy man chose to sit between them.
The woman objected and took the middle herself. The man sat down in the aisle, and tried to chat the boy up across her, even passing the kid his phone number.
GHA Discovery’s hotel loyalty program significantly enriches member benefits by introducing a comprehensive breakfast perk for elite members, underscoring the program’s exceptional value, especially within smaller, premium hotel chains, without reducing existing benefits.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Aerolineas Argentinas has cumulatively lost $8 billion in taxpayer money since it was renationalized in 2008.
And Argentina can’t afford to go deeper. The country’s annual inflation rate was 211.4% last year. They had negative 5% GDP growth. Just 5% of people lived in poverty in Argentina ten years ago, now 40% do.
The FBI is investigating New York City Mayor Eric Adams over free upgrades from Turkish Airlines on both official business and leisure travel. It’s part of a wider corruption investigation into the Mayor’s 2021 campaign.
These allegations have prompted searches and seizures by the FBI, targeting Adams’s electronic devices as well as the homes of others linked to these arrangements, including a former Turkish Airlines executive.
Delta has been addressing lounge crowding by taking away access from their most frequent passengers, devaluing SkyMiles elite status and their premium credit card, and those Sky Club access for those buying memberships.
Why not just ban the passengers who behave badly? And if it’s families with children you get the geometric benefit of four or more bans for the price of one.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
