Monthly Archives for March 2025.
An American AIrlines first class passenger on a delayed flight reportedly called 911 trying to get police to force the flight to leave. Reportedly he was “high as a kite.”
Crashing the economy is a bad thing! But it’s not equally bad in all ways. In fact there are always some beneficiaries. It just so happens that one of those is likely to be the value of airline miles.
A viral TikTok trend has emerged called “airport theory” that advises arriving at the airport just 15 minutes prior to departure – the claim is that you can still make it through security and board before the doors close.
The Department of Transportation violated federal law by improperly awarding Washington National Airport’s new long-haul flight slots exclusively to major airlines, ignoring the legal eligibility of Spirit Airlines—improperly treating Alaska Airlines as a small carrier and excluding Spirit Airlines from the competition.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
All non-refundable tickets will earn fewer points going forward. And elite bonuses of 25% for A-List members and 100% for A-List Preferred become less valuable too since those bonuses will be off of a smaller base.
Southwest Airlines just laid off 15% of its corporate staff, letting workers go for the first time in its history. But they’re not done with cost-cutting. They revealed inside the company today that they will be closing two flight attendant bases – in Austin and Fort Lauderdale. In January, the company cancelled employee rallies. Maybe these weren’t the best way to engage staff and drive the culture, but there’s not a new plan to replace them either. And the messaging was that this is part of cost-cutting in the important “fight to return to excellent financial performance” which they plan to do by “enhancing efficiencies, and capturing value throughout the Company.” Southwest CEO Bob Jordan Southwest isn’t done cutting personnel costs, though. In a memo to employees today, the airline announced that they will eliminate…
Usually flight crew stick together. Here, a United flight attendant saw their colleague’s behavior as so far out of bounds that they encouraged a passenger to report it. United’s discipline of other flight crew suggests this might get some management attention. However, it might carry even more weight coming from another employee than from a customer.
The most famous Delta Air Lines flight attendant is Katherine Hinton, the former Katherine Lee, known as Deltalina. It was the finger wag in a safety video 17 years ago – “smoking is not allowed” – that did it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
