83 Days in Ritz-Carlton Captivity and Earn a Free Night Every 2 Hotel Stays

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Hi Gary, thanks for sharing my Amtrak post about changes to the refund/cancellation policy. Hopefully it does not impact too many people.

  2. Also greatly appreciate the heads up on the Amslack issue
    Took a major criminal troll from Delta to not improve the program but ruin my customer loyalty going forward
    He drove me from Delta and now just as I was warming up to Amtrak I’m done
    I wonder if they are also going to ding point redemption cancelations as well

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