Frontier Locks Down Boarding, Telling Passengers To ‘Snitch On Your Neighbor’ Until Hidden Dog Is Found

A flight attendant on a Frontier Airlines flight recently announced during boarding that someone smuggled a dog onboard – and asked all the passengers for help by snitching on the person with the stowaway pet.

She said,

So someone in here has a dog aboard. “Listen folks, we are not leaving until we find…what we’re looking for…If you think it’s your neighbor…Go ahead and snitch on them.

Passengers look around, whisper and the cabin starts searching for who’s done it. The specific flight this happened on isn’t clear.

Some people are asking how the ‘hidden dog’ made it past security, but that’s not an issue. TSA allows pets through checkpoints. You remove the pet from the carrier and send the carrier through X‑ray while keeping the animal under your control. Clearing security has nothing to do with whether the animal is approved to fly, paid (in the case of a pet in cabin rather than a service animal) and properly included on the manifest.

Back in 2018, Frontier kicked an emotional support squirrel off a flight. The owner threatened to sue.

Frontier’s soul cousin Spirit once forced a college student to flush her emotional support hamster down the toilet since they don’t allow hamsters.

We had pushed back at New York JFK when this was discovered. Delta turned the plane around and we went back to the gate. The passenger hadn’t done the paperwork with the airline for a service animal. This was very much not a service animal. We waited while they handled the paperwork, the woman reboarded with her dog, and then we took an even longer delay while we waited to refuel since we’d burned some with the taxi out and back (and the jet fuelers had a shift change).

Snitching on your neighbor isn’t the best way to handle any of this. It’s a recipe for harassment and conflict at a time that tensions in the cabin remain elevated compared to pre-pandemic times. Focusing passenger ire at one person onboard could escalate once they’re in the air. A better announcement might have been,

If you have an animal not yet verified with the gate, press your call button now so we can resolve it quickly.

If you were on this flight and heard that announcement, would you have hit the call button, called someone out, or just kept your eyes on your own row and waited for the crew to handle their own job? I’d probably have kept my eyes on the passenger encouraging them to fess up, to be honest.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. I will play the liberal (hi @1990) here: Hey what is the big deal, animals have human rights. Why should we have to register and fill out paperwork. Dogs have rights. Is this something Ronald Strump is demanding? Has any of the Circus Court judges appointed by the auto-pen, err Joe Biden, stopped this travesty. I hear the orange haired beast eats dogs and is rounding them up for a huge meal.

    OK, why didn’t the person just follow the rules and fill out the paperwork?

  2. I just know that Spirit and Frontier provides hours of entertainment on Youtube. Once both are gone and out of business it will dampened the number of highly amusing airport and airplane meltdowns. Both airlines should begin to find a way to monetize those videos.

  3. Ahh, taking a page from the Stasi playbook. ‘Report on your neighbors!’ Sheesh, we really took our eye off the ball and lost the Cold War after all, didn’t we. Literally emulating the horrendous policies and methods of failed authoritarian regimes. Shameful.

  4. And, thanks, I guess, for admitting you’d ‘passively’ snitch, Gary. So much for ‘laissez-faire’ libertarianism. See, this is what happens in-practice… it’s not ‘live and let’s fly’ (shout-out, Matt), in reality, it’s more ‘do as I say, not as I do.’

    Oh, also, good news, everyone! We’re now calling them ‘hell-hole’ countries, not ‘s-hole.’ Also, we’re all doing ‘great,’ higher prices, lower paychecks, right, @Michael Mainello? *stirring the pot*

  5. Gary, I hope you let my first post go thru. @1990, I wrote it before any comments were released. I was correct about the tone of your response before you even posted it. Oh hell-hole or s-hole, both are appropriate. Most of Africa looks the same or worse than it did 1000 years ago. You should research the average IQ or legal marrying age in Somalia. But I am sure that you will blame the orange haired monster. You are such a single dimensional intellect.

  6. @Michael Mainello — You knew not to write #45/47’s name, but forgot that #46’s name would also be auto-moderated. Either way, I can attest, Gary usually posts whatever we choose to say, however controversial, or not. I applaud him for doing that. He’s more of an actual ‘free speech absolutist’ than those who claim to be (*cough* Elon *cough*).

    As to filing paperwork, yeah, that’s fine, all within-reason. If it’s too onerous, then it defeats the purpose. If it’s not effective enough, then problems of a different kind.

    As to Africa, clearly, you haven’t been, and that’s on you, because it’s a lovely continent, filled with impressive people, sure, problems like anywhere else, but no need to denigrate them. Your supremacist tendencies are showing again it seems. Not even subtle this time.

    Now, where’s @Not Scott for the assist. That guy’s full-blown. Mask-off. Hard-R.

  7. @1990 – True, I have not been to Africa and I have met many great people from the continent. BTW-The believe black Americans are lazy (there words, not mine) Really the common denominator to the hell-hole or s-hole is the islamic cult. So you are correct and I apologize.

  8. @L737 — Just for you!

    @Michael Mainello — I, too, shall embrace this Festivus-style airing of grievances… looking forward to the ‘feats of strength’ and the inevitable ‘Festivus miracles’ that follow.

  9. @Michael Mainello so, have you been to the predominantly Muslim countries you’re now slamming after getting called out for slamming Africa when you’ve never been there? If not, your opinion on Muslims is about as informed as your opinion on Africa.

    But thanks for proving the point that you hate without evidence or proof, just based on what you’re told.

  10. @Parker – It is not hate, it is illustrating the islam is a sham. Their goal is the conquering of the world. There religion authorizing lying, the subjugation of women and non-believers. Along with the killing of homosexuals. Men are authorized by the koran to marry up to 4 women and have an unlimited amount non-believing concubines. In somalia, men can legally marry females as young as 9 years old. This is just a few of the things islam preaches. Educate yourself.

  11. Michael Mainello – since when is it conservative to “just follow the rules”? The conservatism I grew up around bristled at bureaucratic overreach – whether from government or private industry. The conservatism I grew up with was as skeptical of big business as it was of big government. Both have the capacity to dominate and control – and the domination coming from a private actor doesn’t make it any better than if it came from the government.

    Donny Trump sure has done a good job convincing people to believe his redefined version of things. He’s a preening narcissist obsessed with being thought of as fit and good looking, he starts catty feuds with people online, he can be very easily bated and reacts in a dramatic, almost drag queen like manner when people even so much as disagree with him. And he wears a lot of makeup and likely a hair piece. And yet he’s convinced you lot that he is the definition of masculinity. Just like he’d convinced millions of Americans that socialism for big businesses, governments and citizens he likes is conservatism.

  12. @Michael Mainello – so…no, you haven’t ever been to a Muslim nation and have no idea what you’re talking about. Color me shocked. I’m equally shocked that you have no evidence to back of you assertions other than your opinion.

    A PORTION of Christianity believes:

    1. anyone who doesn’t believe in christianity will burn in hell (including our Jewish friends)
    2. women are property, subservient to men and belong at home
    3. divorce is a sin
    4. homosexuality is a sin and gays should be killed
    5. it’s okay to marry a first cousin
    6. it’s okay to marry a child bride
    7. extrajudicial killings are acceptable
    8. it’s okay to kill people in the name of God and Christianity
    9. Christianity and Christian leaders should decide what you read, what you learn and what you believe

    Sounds a lot like the Islam you claim is so dangerous. FWIW, your uninformed and narrow-minded view of religions you know nothing about and only what you’re heart on AON is unfortunately and reflective of your unabashed racism, islamophobia and hate.

    You are drunk with power. Just remember, all politics are cyclical.

    So…yes…you hate.

  13. Wow. Nice to see a deeper discussion emerge here. Friends and foes, each of the ‘religions’ has some good ideas, and yet, nearly all of them have had horrendous execution (literal and figurative) throughout history. Demagogues and charlatans often co-opt these ideologies to obtain, keep power. Look no further than the ‘prosperity’ gospel folks, like those with the lavish private jets. Hmm.

    And yet, the core teachings of moderation; love thy neighbor; love your enemies; welcoming the stranger; do to others whatever you would have them do to you (golden rule); and in-general, the concept of forgiveness; all through humility and service; these are inherently good ideas, easily said, hard to actually do. We all can embrace those teachings in our daily lives, regardless of ‘official’ membership in any particular organization.

  14. @Parker – you are ignorant. Yes I have been to Saudi Arabia (during the war) and UAE. Do any majority muslim countries allow the open practice of Christianity or Judaism. How many churches or temples are there in these countries?

    “A PORTION of Christianity believes:

    1. anyone who doesn’t believe in christianity will burn in hell (including our Jewish friends)
    islam will send you their prematurely and against your will because you don’t believe, big difference.

    2. women are property, subservient to men and belong at home
    Please which Christian sect? All of islam believes and enforces this.

    3. divorce is a sin
    OK, point?

    4. homosexuality is a sin and gays should be killed
    It is legal in islamic countries.

    5. it’s okay to marry a first cousin
    ? Your point?

    6. it’s okay to marry a child bride
    Yes, islam as I said.

    7. extrajudicial killings are acceptable
    Yes, islam

    8. it’s okay to kill people in the name of God and Christianity
    Please explain or are you referring to the crusades some 700 years ago?

    9. Christianity and Christian leaders should decide what you read, what you learn and what you believe.
    Your statement doesn’t make sense, Christianity believes in free will.

    Nice try.

  15. @Michael Mainello

    You cannot rationalize your hate, no matter how hard you try. There is good and bad in everything in life. It’s a tragedy that you are so narrow-minded that you choose to see the world in black and white. But, that’s what you people do. You see the world in absolutes, win or lose, right or wrong. You confuse your personal morality with societal ethics. You leave no wiggle room for people who disagree with you to live their lives in peace. You want to harass them. Torture them emotionally. Make them feel less than. At the same time, you have no idea what your own religion believes or does. To illustrate:

    Divorce is a sin – OK, point? The Roman Catholic Church and some conservative Protestant/Anabaptist groups (like certain Mennonites) strictly forbid divorce, viewing marriage as an unbreakable sacrament or covenant. Eastern Orthodox churches permit divorce and remarriage under stricter rules than civil law. These are Christian groups.

    homosexuality is a sin and gays should be killed – It is legal in islamic countries. And multiple high-profile Christian leaders, this year alone, have called for the exile and / or execution of gay and lesbian Americans. The Heritage Foundation has attempted to overturn same-sex marriage. GOP leaders have fought LGBT rights every step of the way for the last 50 years.

    it’s okay to marry a first cousin – Your point? Well, genetics. Have you bothered to learn about all of the genetic issues (that you and I pay for in the form of chronic healthcare) associated with inbreeding? You may think your cousin is hot, but society has said this is a no-fly zone, while certain Christian faiths carry on regardless.

    it’s okay to marry a child bride – Yes, islam as I said. More conservative protestant and catholic factions still permit marriage of girls as young as 14 and boys as young as 16. And, if you’ve been to some extreme rural parts of America, marriage at 14 is not unheard of. Tell me what 14 year old has the cognitive ability to make a choice like this. American 14 year-old can barely tie their own shoes without assistance from mommy.

    extrajudicial killings are acceptable – Yes, islam. Um, have you been watching the news at all of late? We are blowing up boats in international waters without a single judicial proceeding. We allow castle doctrine laws that permit people to gun down people for simply approaching their front door so long as you claim you felt threatened. We have become the country of, if you are white, kill first and ask questions later…you’ll get off.

    it’s okay to kill people in the name of God and Christianity – Please explain or are you referring to the crusades some 700 years ago? Well, let’s see…The protestant and catholic factions of Ireland spend decades in the 20th century blowing each other up. Every recent war waged by America has been about Islam and not terrorism. Christian faith leaders are saying we are in the middle of a Holy War. Your people said it, I didn’t.

    Christianity and Christian leaders should decide what you read, what you learn and what you believe. – Your statement doesn’t make sense, Christianity believes in free will. You cannot be this naive. Florida allows any book to be banned in school if a single parent deems it religiously or morally objectionable. ONE PARENT. Your Christian government is driving the charge to refuse to eliminate any speech that says diversity, equity and inclusion are things we should embrace.

    You are so full of sh!t in your analysis and logic it’s almost laughable, if it weren’t so harmful to society. If this is the kind of stuff you believe, you are not the kind of Christian I was raised to be.

    So, you do your hate, your intolerance, your refusal to find common ground and find a solution that doesn’t involve more kills, more hate, more of the same. I thought Christianity was about rising above, about doing better. Clearly that is lost on you.

  16. I am the intolerant one, really?

    “There is good and bad in everything in life. It’s a tragedy that you are so narrow-minded that you choose to see the world in black and white” Please show me a moderate muslim? One that condemned the September 10 bombings?

    ” And multiple high-profile Christian leaders, this year alone, have called for the exile and / or execution of gay and lesbian Americans.” Concrete examples, not rhetorical BS please.

    “We are blowing up boats in international waters without a single judicial proceeding…” Point, did you condemn Obama? Have you seen the boats, they are not fishing in these speed boats?

    “Florida allows any book to be banned in school if a single parent deems it religiously or morally objectionable. ” Yes government run, publicly funded schools. They are not banning books from retailers – brick and mortar nor electronic. Another non-sequitur.

    “You are so full of sh!t in your analysis and logic it’s almost laughable, if it weren’t so harmful to society. If this is the kind of stuff you believe, you are not the kind of Christian I was raised to be.” Glad I can make you laugh, but I have experienced war, I have lived in other countries. Your “tolerance” will allow you to be ruled by evil much like Hitler imprisoned the Jews.

    “The Heritage Foundation has attempted to overturn same-sex marriage. GOP leaders have fought LGBT rights every step of the way for the last 50 years.” I happen to support a “same sex union” from a secular position, but I don’t support it being forced into religion. Are gays & lesbians protesting to join islam or Judaism? Also the Heritage Foundation does not attack homosexuals, islam does.

    “it’s okay to marry a first cousin – Your point? Well, genetics. Have you bothered to learn about all of the genetic issues (that you and I pay for in the form of chronic healthcare) associated with inbreeding? You may think your cousin is hot, but society has said this is a no-fly zone, while certain Christian faiths carry on regardless.” This is nonsensical BS. Please cite a Christian sect that promotes this practice.

  17. See what Frontier Airlines does to people? Pits us against each other… *sigh*

    Fellas, feel free to direct more ad hominems at me, too. For instance, @Michael Mainello’s “single dimensional intellect.” Niccce. However, I do blame others, not just Dear Leader; specifically, his enablers, namely the global kleptocrats, including many of our own billionaires, a scourge on this planet, and glaring evidence of our modern public policy failures. *again, sigh*

  18. @1990 & @Parker – I enjoy engaging with both of you. Healthy discussions are important.

  19. @Michael Mainello — So, where we headed? How’s 2026 and 2028 looking, domestically, and geopolitically? We gonna become Putin’s Russia over here? We doing Monroe Doctrine in S. America? We gonna let Xi take Taiwan? Your thoughts… (ya know, since Frontier brought it up!)

  20. @1990 – Domestically looks healthy IMO. Beef and Coffee prices are still too high. Beef prices are high due to the US beef processor, not the rancher. I believe Ag is looking into this. Coffee, not sure on that. The president has done a good job in the first 10 months in putting policies in place. The drop in oil and gas prices will ripple thru the economy and lower prices or increase tax revenue (if producers keep the profits and don’t lower the prices). The removal of the illegal invaders will cause businesses to become aggressive hiring and training new workers. This will cause wages to go up and housing prices should also stabilize and maybe drop some.

    Biden’s Ukraine War – good question. It appears the Ukraine President is loving the power and doesn’t want to give it up, so your guess is as good as mine. China, again a lot of tit for tat, but I don’t think they are going to do much. Their economy is in rough shape from what I have read. All this is just my opinion, your thoughts?

  21. @ Parker. You brought up some interesting points on your “A PORTION of Christianity believes”. Now that you’ve referenced the Old Testament, don’t stop…read the rest of the Bible. John 1:1 is a good place to start

  22. @Michael Mainello — Obviously, I wouldn’t frame anything like that. I see the ‘K’-shaped economy in full-bloom; rich getting richer, everyone else suffering, including many of His own supporters, who are only placated by the hatred of the out-groups, for now. And, specifically with healthcare, tens of millions are about to be priced out of coverage in the coming months. That’s a lot of turbulence ahead.

    On the economy, not sure why beef and coffee are the lead, but, ok, let’s talk about it. We already produce ample beef, but hardly any coffee domestically, unless you consider Hawaii, so we have to import (mostly, Brazil and Colombia, which is why picking fights and tariffing them isn’t ideal for that particular trade).

    Oil is relatively stable (a decrease of $0.08/gallon on average isn’t much relief, maybe a few dollars per fill-up), so any savings there doesn’t outweigh other increased costs due to tariffs and inflation (still stubborn around 3%.)

    And yet, there have been record layoffs (officially over 1 million); so, maybe, the Fed’s continued lowering of interest rates will assist with hiring, but it’s unlikely to overcome those headwinds, as corporations just got a huge tax cut, so they don’t need as much labor to ‘business expense’ anymore, ironically harming a lot of corporate workers and high-paid white collar jobs. Meanwhile, because of all the deportations, a lot of jobs no natives want to do are unfilled, in many industries that are essential but don’t pay well and require demanding physical labor.

    Finally, on geopolitics, which ironically may be even more important for the coming decade(s) yet it gets the least attention from your perspective, basically, you think more isolationism, reverting to spheres of influence, and would be totally fine with dominating our own hemisphere, which, regrettably all of which would be a major abdication to hostile foreign autocrats like Putin and Xi. Yikes, none of this my idea of a good time.

    Do you really think your ‘team’ has media (culture wars), the courts, and the economy on such a ‘lock’ that future elections don’t really even matter anymore? I donno, to me, 2026 doesn’t look good for Republicans, if that’s even the party anymore (feels more like a re-alignment, something new, molded after 45/47, if his health can last.)

  23. @1990 – Decent reply, though a lot of it is just canned Democrat talking points. As I noted Beef production is good, but the processing plants seem to be the bottleneck and price driver. Never said a thing about isolationism, however President Trump has been instrumental in brokering 8 peace deals along with expanding the Abraham Accords.

    “Do you really think your ‘team’ has media (culture wars), the courts, and the economy on such a ‘lock’ that future elections don’t really even matter anymore? I donno, to me, 2026 doesn’t look good for Republicans, if that’s even the party anymore (feels more like a re-alignment, something new, molded after 45/47, if his health can last.)”

    Not sure what your are trying to say here, but in 10 short months he has worked to lower Bidenflation and negotiate US trade deals. With the illegal invader deportation and closing of the border operation going as planned, many jobs are open for people that want to work. President Trump’s health is great. Now Biden was going to run for a second term and no one was concerned on the Democrat side. Mid-terms could be interesting. Turnout is the key and ensuring the integrity of the vote. The Democrat Secretary’s of State not submitting voter rolls says volumes. If mail in ballots are wide spread, then so is fraud and Democrats might take back both houses.

  24. WOW, Gary Leff. Is this what you want your site to be like. You’re a points, miles, travel expert. Ban this crap that you are allowing to fester and grow. I don’t give a rats ass about the political opinion of any of these individuals. Why don’t you create a new site for all this vitreol and restore this site to a place where you can gain insite into travel news. Merry Christmas to all.

  25. @Michael Mainello — You’re accusing me of ‘canned talking points’ while claiming everything’s ‘great’ when it is objectively not for most. Yeah… we’ll see how that goes for you. So, voter suppression (masked as ‘integrity’) is the method for next year, eh. Hmm. Good to know…

    @mike s. — LOL. Happy holidays to you, too, ‘brother’…

  26. @ mike s. I’ll echo 1990 last comment. However, what is there in the way of news, other than people behaving badly, that Gary can use in his blog? The points and credit card bonuses are extensively covered and what’s left is essentially click bait. I started skimming this blog when he actually had relevant material such as Trip and Hotel Reports. Those reports have become inversely proportional to what’s going on in his life. So maybe we should “Stop kissing frogs.”
    Ironically, the original Frog Prince story ends with the princess throwing the frog against a wall (rejection), not kissing him.

  27. @One Trippe — Gary still has a few reviews, now and again. If you’re looking for more reviews, I’d say Matt and Ben are still traveling to interesting places… Matt just got back from Ethiopia, Asia, Europe, etc. Excellent, rich content over there, if that’s what you’re into.

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