Ryanair CEO Slams Starlink WiFi Over a 2% Fuel Hit—Elon Musk Jumps In: “You’re Misinformed”

Ryanair pushes the envelope attacking any onboard amenity as an enemy of cost, signaling they’ll go to any length to keep flying cheap. Their CEO Michael O’Leary has variously suggested making passengers stand, making tickets free and making money on inflight gambling instead, and charging customers to use the lavatory.

Their latest missive explains why they won’t put inflight wifi on planes, complaining that Starlink adds too much fuel burn to planes. Elon Musk clapped back.

“You need to put antenna on fuselage it comes with a 2% fuel ⁠penalty because of ​the weight and ​drag,” Ryanair CEO Michael O’Leary told Reuters. “We don’t think ‍our ⁠passengers are willing to pay for WiFi for an average ⁠1-hour flight.”

Musk says O’Leary doesn’t know what he’s talking about.

And Starlink’s Vice President of Engineering responds that the actual fuel penalty is 0.3%.

In Europe it’s not just low-end leisure travelers flying ultra-low cost carriers. In many cases they simply operate routes that others do not. It’s why you find Prince William on Ryanair and the (then-) Prime Minister of the U.K. on easyJet. My only option to fly Venice – Nice this summer was Volotea.

Starlink is taking over inflight wifi. It’s simply a better solution for customers. It’s fast and always free for passengers, and it offers virtually no latency because of its low earth orbit satellites, there’s simply less distance for the signal to travel. It significantly outperforms ViaSat, which itself was better than earlier solutions.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. “We don’t think ‍our ⁠passengers are willing to pay for WiFi for an average ⁠1-hour flight.”

    For a one-hour flight, he’s probably right. And I’d be hard-pressed to do so as well.

  2. If Starlink can get it done, so be it. I still think all airlines, even ULCCs, can and should provide free, reliable WiFi to all passengers on all flights. The tech is here. The cost is nominal. Sure, Elon is a character, and I’m not personally a fan. If Bezos can do it, cool. If a European company can, great. Just get it done.

  3. O’Leary is a bottom feeder. The guy that wanted to charge people for taking care of biological needs while inflight. Musk might be a total a hole (as most tech people seem to be, at IME) but he’s not into ripping people off in such a manner.

  4. Ryan air CEO is an idiot. Pulling numbers out of his rear end.
    It seems he wants to make this political by not going for Starlink.
    People want internet everywhere. What is more boring than an airplane ride, even short ones ? Internet helps.

  5. You might have O’Leary and Musk the wrong way around there George. Sure O’Leary can be an ahole but he is providing a service with transparency and low cost. If you don’t like it don’t use it.
    At least he isn’t allowing he AI to modify pictures of woman and children to show them in skimpy clothing or worse (cos its free speech you know).

  6. Hate O’Leary all you want (and I do), but Ryanair is one the most profitable European airlines, and the most profitable ULCC. they measure everything, and ditch absolutely anything that’s not mandatory, or revenue generating. You can’t even charge your phone on one of their planes, so thinking they’d add wifi, unless Starlink pays for it entirely, is laughable. And if they did, it certainly would not be free, that’s contrary to their DNA, so back to square one, where most Ryanair passengers probably won’t pay for an hours worth of wifi.

  7. @1990 – You want everything to be “free” for everyone, don’t you?

    God you are so exhausting.

  8. @Mike Hunt — Passengers do pay for it (and all other amenities, including ‘water’) through their airfare. If you prefer the word ‘included,’ then, please, use that, but, really, it’s semantics at that point.

  9. I’m sure if they really thought about it, they could add Starlink and add a little extra revenue as well. Add some fees. Add some sponsors. Done.

  10. At this point I trust a monkey over anything Musk says. The VP of engineering is probably being honest, but for an airline, even a 0.3% increase in fuel usage adds up over time. For a company like Ryanair, I absolutely understand why they wouldn’t want to take that hit – at least not unless they were certain they could recoup their costs by charging passengers to use it.

  11. Don’t understand why Ryanair shouldn’t just install install it and charge passengers to use it.

Comments are closed.