United Flight Attendants Postpone Protests — Deal Is Close That Makes Them ‘Best Paid in the Industry’ After 5.5 Years Without a Raise

United Airlines flight attendants haven’t had a raise in five and a half years. The value of their pay has fallen in real terms by more than 20% since then, eaten away by inflation.

  • Their last contract was ratified in August 2016.
  • Their last (2%) raise was in September 2020.
  • And their contract became amendable on August 28, 2021.

Since then, negotiations were delayed by the pandemic. Their own union slow walked negotiations, preferring to see American Airlines flights attendants negotiate a new contract first to set a higher bar for their own bargaining (they even lent their chief negotiator to the rival union at American for the duration).

They came to an agreement, but it turned out that the AFA-CWA misread their own member flight attendants. Though the union advised they had presented the best deal they could get, 71% of United flight attendants rejected it. The contract didn’t allocate money in ways that matched their priorities.

The good news is that the long, drawn out process looks finally on the cusp of coming to a close. The union sent an update to cabin crew today, telling them that:

  • Negotiations this week made significant progress
  • A final agreement is close, and they expect to finish it during their March 24-27 session with the airline
  • Things went so well that “we are postponing our scheduled Membership Action Day on March 19th.”

Meanwhile United sent a similar upbeat, encouraging note to flight attendants as well today.

According to United’s Vice President of Labor Relations Nathan Lopp, they too expect a new tentative agreement soon. It will include signing bonuses, which will be finalized at the March 24-27 session. And they promise that “pay for EVERY flight attendant at EVERY level would be top of industry” for the duration of the agreement and report they made progress on “sit pay” (airport waiting time – not just boarding time).

Here’s their readout of this week’s bargaining:

During this session, we made progress on several other areas that the AFA has indicated are priorities for you, including wage rates and alignment on language for redeye rules and for sit pay.

Our discussions centered around the pathways to delivering those priorities while preserving our industry-leading pay proposal and ensuring the overall agreement remains balanced, competitive and financially sustainable for our airline.

Our goal remains the same: reaching an industry-leading agreement that reflects the critical role our flight attendants play in United’s success and one that delivers meaningful improvements.

The next session is scheduled from March 24-27, when we expect to finalize signing bonuses and other remaining items. While there is still work to do, we are encouraged by the progress made this week and remain confident we’re on track toward a new tentative agreement.

This suggests that, as in past communications, cost additions in this contract compared to the one that was rejected by flight attendants will come with offsets elsewhere in the agreement.

That’s consistent with the union’s position earlier that the total cost of the contract was as high as it could go, and consistent with the idea that the problem was the specific things the union was asking for not being well-matched to the priorities flight attendants had. The union had promised sit pay. They hadn’t gotten language flight attendants cared about for layover hotels.

Seeing both sides speak out so positively about where they’re ending up – and that things are close to winding up – is refreshing. And if it’ll mean the CEO of American Airlines has to drop his talking point about United benefiting from old labor agreements that had lower costs, well, that will be another great benefit.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. And hopefully once the contract is ratified the next move will be to depose Sara Nelson from any leadership position ever again.

  2. “Best Paid in the Industry” … then Delta will swoop-in and offer $1 more to everyone, just to keep their own FA’s from unionizing. (That’s been the strategy, no, Tim?)

  3. @Matthew – I sure hope so. She’s certainly no asset and it’s well past time for her to go.

  4. AFA needs replaced. I want nothing to do with them. I’d gladly work as a United FA without union representation if I had the option, but alas it’s not. Let’s hope this TA2 will be worth voting for

  5. As a 52 year senior flight attendant, I just tinkled a little bit in my depends. As soon as I get my reto, I’m out of here

  6. 1990
    the part you get wrong is that unions chase DL’s higher pay and then DL tops so these statements of industry leading pay are never right.

    and UA hasn’t matched DL’s profit sharing, IIRC, ever.

    as oil prices rise, UA finally gets around to settling w/ its FAs and then has to deal w/ its mechanics and other labor groups, and UA has to start spending ten billion dollars plus on capex that will have to large go for fleet replacement – the pizzazz around UA will fade.

    Many UA employees know full well that UA’s high capacity growth strategy was built on the best of assumptions – which never happen to occur for more than a nanosecond in the US airline

  7. @Gregg, then why does the United email posted here say that the next negotiation will be to finalizing the signing bonuses? AFA is calling these payments retro, and the Company calls it a “signing bonus,” but it’s still money nonetheless. There’s no way UA FAs will vote for a TA2 if they remove the retro from TA1. Literally no way at all.

  8. So Gary in any unionized industry there’s always a battle to be the first to negotiate and settle, or the last. It’s basic strategy- going first lets you set the pattern of the ageeement, to best damage your competitors, while going last lets your union try to get the best contract

    And 1990, you just don’t get it do you. By paying employees the same or better than their competitors a company can be the most efficient, with the happiest best compensated employees. Everyone wins.

  9. Luna
    except DL goes first for union and non-union comepensation to set the bar and then follows whoever thinks they are last with yet another non-contract raise to prove the unions were totally ineffective.

    The unions not only lost huge amounts of money for their members while thinking they would get the last laugh but then found out that the “non-union” carrier bested their new contract.

    DL hates unions and does everything it can to prove that its employees don’t need them.

    AFA and UA play right into DL’s hands.

  10. Tim Dunn
    How does that have anything to do with my comment about retro/signing bonus? Yes, we all know that Delta always passes a raise after the contract to keep their members non-unionized. That’s a given. But that’s not what I was talking about… I don’t care if Delta passes a raise after our contract, I just want a little bit of retro pay out of this whole thing….

  11. I agree , I also think that retro pay is a must we have struggled with cost of living we deserve it. I also think if buy outs would be offered alot of people would choose that . God bless everyone and our union

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