American Airlines Concierge Key By Status Match [Roundup]

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I generally prefer not to think of air sickness bags and entertainment together but nice move on this one.

  2. If that DOT regulation comes to pass, the practical effect will be that passengers will lose access to one lavatory.

  3. I’m sure I’m not the only one but AA converted the 9 remaining 500 mile upgrades in my account to 45,000 miles. They were purchased so wasn’t offered for any obtained by hitting the flight mileage milestones or the annual ones typically gifted to elites. All you had to do was call the elite line and discuss with them then get an E-mail with 3-4 offers (including refunding the money used to purchase the upgrades). In my case I used my Amex credits so wasn’t interested in a refund and potential claw back. 5000 miles for each upgrade was worth more than I paid for them anyway.

  4. I thought the sticker conversion was a bit weak but wasn’t too torn up about it until I found out that it only awarded loyalty points but no award miles. Now that is weak and makes me think even less of my 35-year loyalty to AA.

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