American Airlines New A319 Adds First Class Seats Without Removing Coach — Back Galley Photo Shows Flight Attendants Have Nowhere to Stand

American Airlines has started flying its newly retrofitted Airbus A319 with 12 first class seats instead of 8—and it got there without removing any coach seats. The result is visible in a new back-galley photo: flight attendants say there’s nowhere to stand or work, and they end up in the aisle while passengers queue for the lavatory.

The airline has started modifying their Airbus A319s – the smallest of their mainline jets – to have an additional row of first class. Currently there are just two rows with 8 first class seats total. That’s going up to 3 rows with 12 first class seats total. American hasn’t had enough premium seats to sell, and that’s hurt their ability to generate revenue.

They’re adding a row of first class but they aren’t taking out any coach seats to do it. They’re just squeezing in more seats.

The A319s that had been ordered by American Airlines before being taken over by US Airways management had seat back TV screens. These new, densified planes are having those seat back screens removed removed as part of the retrofit.

It’s passenger legroom that gets squeezed, and it’s lavatory and flight attendant work space. To make more room for the additional seats, two lavatories are being moved to where galley space used to be at the back of the aircraft.

They’re even putting a flight attendant jumpseat on one of the lavatory doors to make room (breaking a promise made by ex-CEO Doug Parker never to do this).

American Airlines has received the first retrofitted Airbus A319 and they placed it in service last month. That’s aircraft N9002U. What’s interesting is first-hand cabin crew reports of actually working on this plane. As one flight attendant puts it, they have “has nowhere to go other than stand in the aisle with all the other passengers looking to use the toilet.”

United Airlines operates Airbus A319s, and has 12 first class seats. The way they got there is with one fewer row of coach. And United is known for tight seating outside of its extra-legroom section. Delta seats on the A319, however, are just as tight.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. Note to all you “little people” flight attendants are included in the new broad view of general population unwashed masses: “ You will have nothing, and you will enjoy it”.

  2. She’s in the jumpseat. So it’s either take-off, landing, turbulence or deadheading. A non-issue here.

  3. A day doesn’t go by with flight attendants having something to bitch about.

  4. “They’re even putting a flight attendant jumpseat on one of the lavatory doors to make room (breaking a promise made by ex-CEO Doug Parker never to do this).”

    That’s ok, DUI Dougie also promised that AA would “never lose money again,” so I guess they’re even.

  5. A race to the bottom and.lower if possible
    It’s tied with Americans customer relations Mission do nothing give back nothing for a dehumanizing experience

Leave a Reply

Your email address will not be published. Required fields are marked *