American Airlines Ramper Slams Passenger Dirty Habits: “I Only Imagine What Your House Looks Like”

An American Airlines ramper named Dre lays out what’s wrong with passengers. They don’t care about the condition they leave the plane in when they get off. They leave food on the ground. He’ll find diapers in the seats. Didn’t your mother teach you better?

I’ve got something to say. I’m a ramper for American, and I put your bags on the plane, I take your bags off the plane, I clean off the plane, I transfer your bags to your next flight, the whole nine yards.

I can tell y’all this. Y’all have no care for how y’all leave these planes after y’all get off of them.

It doesn’t matter how many times a flight attendant comes up and down the aisle with a trash bag saying, ‘Hey, do you have trash?’ Y’all still put the trash in the seat. Y’all still have containers of food on the ground. Y’all still got Gatorade bottles in the seat.

Why did I find a diaper under a seat today? Y’all are literally so nasty and I can only imagine what your house looks like.

Yeah I know this video is not gonna change anything because people are still gonna leave their trash in the sink. But I just have to come and let y’all know how nasty y’all are. And I know y’all house stank. And your mom should have taught you better.

@caperssss18

Like i know its my job ..but sheesh a diaper!???? Like you couldnt throw that away!???

♬ original sound –

We’ve actually seen a passenger pack a trash can as luggage you’d think they’d know how to use one. Last spring a flight attendant took matters of cleanliness into her own hands declaring that after a passenger made a mess that the flight wouldn’t leave until the culprit fessed up and cleaned up.

Usually an airline wouldn’t risk taking a delay over a mess, because delays mean missed connections (which are expensive for the airline) and unhappy customers (which are expensive for the airline) and crew potentially, eventually, timing out (which is expensive for the airline).

And the idea of collective punishment for the bad behavior of a single passenger is troubling. At the same time I certainly appreciate the impulse of the crew of that Southwest Airlines flight, willing to take a stand against the declining behavioral standards of today’s airline customer.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. The ramper is not wrong. But then America is one of the most uncivil places you’ll find anywhere.

  2. The ramper is right. It’s not a new problem, either. I had to clean up a lot of disgusting messes left on aircraft by passengers in my time.

  3. He won’t have to worry about doing this for much longer once AA see this video. They don’t take kindly to employees calling out customers for bad behavior. I 100% agree with what he’s saying, but making a public video while in uniform, it’s going to be trouble for this young man.

  4. As the flight attendant runs by carrying a trash bag an hour before landing, I try to get my trash into my hand fast enough to catch her, but it’s too late and she’s already four rows behind me. The captain then turns on the seat belt sign for the remainder of the trip, making it a federal crime for me to get up and throw away my trash. The seat-back pocket is my only choice.

  5. Corporate consequences be damned, kudos to this young man. People don’t know how to act in public these days (just like spitting on the ground, two feet from a trash can), and those people’s houses *are* probably nasty.

  6. This is really odd. Cabin cleaning on AA has been outsourced for about ten years. I am not sure why he made the video except as an observation? All cleaning is outsourced to outside companies. Daytime and overnight cleaning. Maybe the service company is short workers there? Not sure.

  7. Yes, AA outsources cleaning. I guess he just wanted to point it out bc he probably doesn’t see the inside of an airplane if he’s on the ramp. I can take pics like this on EVERY flight, especially the International flights.
    Can’t disagree with the comments. AA is going to change the name to American SPIRIT.

    Aric, FAs pick up trash when the captain says prepare for landing, which is about 10-15 mins before touching ground. Not an hour before.

  8. These are our passengers now. Pigs have more manners. They belong back to the bus station. Totally with the ramper.

  9. I am not sure if behavioral standards have actually declined or if social media just makes such behavior better known. I wonder. Personally, I’ve haven’t seen a difference from the 1990’s to now.

  10. When an ill passenger boarding my flight vomited on the carpet in the aircraft aisle, flight attendants did not scream, “Who vomited on the carpet?” Passengers stepped in the vomitus to reach their assigned seats. Fortunately, we left the gate before someone cleaned up the puke to ensure an on-time departure.

  11. Thats how their Mom taught them. Not all Mom know how to raise kids or know how and what to teach them. Some Mom had a sh**ty life so thats what you get. Apple trees produce apples, sh** produce sh**

  12. Yo, passengers are gross. They leave trash everywhere like they’re gonna take it home with them. Flight attendants have to pick it up all the time, and I know because I’ve been there. Everyone’s so distracted by their movies, computers, and games that they don’t even bother to hand over their trash when you ask for it. And when you’re not wearing gloves or have a trash bag, they’re all too happy to hand you their trash. Like, no one wants to catch your germs, dude.

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