Last night American Airlines started showing some award space online for Cathay Pacific, Malaysia Airlines, Qatar, and SriLankan. That’s been pulled and is no longer available.
American has lagged many of their competitors for years in the ability to book award tickets on partner airlines using their website. It was exciting to see some of the biggest missing partners show up on the website.
Cathay Pacific First Class
However only some space came up — largely connecting space, when paired with American Airlines flights. For instance even though Washington Dulles – Doha was available non-stop on Qatar Airways, only British Airways to London and Qatar Airways on to Doha would come up at AA.com.
American says they’re working on this but aren’t ready to make online award booking for these partners available just yet,
Late yesterday, we incorrectly displayed award bookings for several of our partners on aa.com and they have since been removed. Making more award partners bookable on aa.com is something that our customers continually ask for, so please rest assured that we are working towards this.
For the good of members generally, I hope they get this worked out sooner rather than later. Selfishly — for myself and those of us who know how to check on the award space ourselves and know to ask for it even though it doesn’t show up at AA.com — I hope it takes them a really long time so that there remains less competition for the award seats from other members of American AAdvantage.