An Important Call for Leadership Change at American

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Yah the headline is a bit misleading. What is the point you’re making about Hagaman? Ok. Anyway, Hagaman was an affectionate supporter of Parker when the merger prospects evolved. Has that changed?

  2. Gotta give Gary his dues. Looks like he has been spot on for a long time about AA mgmt driving this airline into the tank. Good job Gary

  3. Leadership changes are needed.even when Parker’s words are right they are no longer effective.

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