About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Serves 16 Month Old Food

airline food
Jun 10 2019

American airlines has cut back on their special meals. Three of the meal choices – asian vegetarian, hindu, and muslim – are actually the same thing, diabetic meals now get chicken instead of beef, and five of their special meals now “receive standardized and frozen pre-prepared” entrees with a “one year frozen shelf life.” Yum!

But if one year shelf life is supposed to be the cutoff, how come a reader was served a vegetarian meal made in February 2018?

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American Airlines Refuses to Lend Part to Air Italy, Forces 35 Hour Delay For Spite

qatarplane
Jun 09 2019

This past Saturday, Air Italy’s flight IG938 from San Francisco to Milan went mechanical. American Airlines had the part Air Italy needed, but they wouldn’t sell it. The scheduled 7:10 p.m. flight didn’t actually depart until early Monday morning,

American says they needed the part themselves, and an airline has to be “an approved carrier and have a partnership with us to borrow parts, and we don’t have a partnership with Air Italy.” In other words precisely because American is in a spat with Air Italy they won’t list the airline as an approved partner, and won’t lend parts.

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