About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Smuggler Turned Boeing 777 Lavatory Into a ‘Pot’ of Gold

gold bangladesh
Mar 15 2019

12kg of gold was found behind the mirror in the lavatory of a Biman Bangladesh flight from Dubai on arrival in Dhaka on Monday. You might even say that lavatory was a pot of gold.

Smuggling gold into Bangladesh is incredibly common. Spot prices are high and it’s a common destination for illicit funds being taken out of the Gulf region and also parts of Asia as we learned when a North Korean diplomat was discovered trying to bring $1.4 million in gold into Dhaka.

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Too Sexy to Fly: Woman in Crop Top Told to Cover Up or Get Off

emily rose
Mar 14 2019

Imagine my shock that Thomas Cook Airlines claims to have an (unpublished) policy against ‘inappropriate’ dress and that it was enforced against Emily O’Connor as she boarded her flight to Tenerife, a holiday destination in the Canary Islands.

Southwest Airlines of course famously kicked 23 year old Kyla Ebbert off a flight over her short skirt, which struck me as ironic considering the original Southwest Airlines uniform.

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5 Things American Airlines Shared With Employees This Week About Their Product

flight attendant holding soda can
Mar 14 2019

American Airlines hosts a ‘state of the airline’ event for employees after its earnings calls. There senior management shares their vision for the company and employees can ask questions. In addition to those questions that are asked live, there are followup questions that get asked – and answered – in writing.

The airline has shared written responses to several employee questions, and some of those were interesting (to me).

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American Airlines Strands 16 Woman Bachelorette Party When Bride’s Mother Appears Drunk

cops in airport
Mar 14 2019

Sixteen women headed out Thursday on American Airlines from Sacramento to a bachelorette party in Cabo San Lucas while first connecting in Phoenix.

As they were about to board their connecting flight they were stopped — the bride‘s mother appeared to be intoxicated. Her daughter excuses it because she was nervous flying for the first time “in over 20 years” which is why she “had a few alcoholic drinks before their first flight.”

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Consequences of Grounding the Boeing 737 MAX for the American Airlines Operation

plane tv
Mar 13 2019

As American took the first 14 of their 24 Boeing 737 MAX aircraft out of service following President Trump’s grounding, planes were left sitting in Barbados, Cancun, Boston, Orlando, St. Croix, Tampa, Santo Domingo, Port of Spain, Santo Domingo, Miami and Puerto Plata.

The first 36 MAX flight cancellations affected schedules of 5500 passengers. Roughly speaking we’ll be looking at perhaps twice that many flights on an average day.

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