Everyone believes basic economy works because airline executives keep repeating that it’s true. It was supposed to be a billion dollar idea and yet once implemented the revenue benefits don’t clearly materialize in the financials.
We keep hearing things like 50% of customers buy up to a higher fare, which strikes me as like “73.6% of all statistics are made up.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The US have a ‘visa waiver’ process which is more or less still a visa. Eligible passengers fill out an ESTA, Electronic System for Travel Authorization, to seek permission to travel.
That form has a question, “Do you seek to engage in or have you ever engaged in terrorist activities, espionage, sabotage, or genocide?”
When you Uber to your hotel to cheat on your husband and the Uber driver turns out to be your husband.. Using Uber while cheating is stupid.
In June American Airlines told employees to expect layoffs among management at the director level and above.
American Airlines released new uniforms in fall 2016 and almost immediately started getting complaints from flight attendants. While they were coming from a small percentage of crew members overall, those reports included difficulty breathing and skin reactions. There were hundreds of reports of reactions even from crew members just being around others wearing the new uniform.
A company whose business strategy is focused on making employees happy again needed to make a change.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
According to Hyatt CEO Mark Hoplamazian, “If a group is primarily focused on disparaging a group by virtue of their identity…that’s really where we need to draw the line. We’re going to apply our values to making these decisions along the way.”
United is making elite status harder to get, especially top tier elite status. They’re changing the upgrades top elites earn when they keep flying United beyond what it takes to earn their status.
Customers who continue to earn 1K (100,000 mile flyer status) under more stringent rules will have fewer people to compete with for upgrades, those who drop down a status level will hate these changes.
Conventional wisdom is that you cannot fly in the U.S. with weed. Colorado Springs airport installed amnesty boxes so that passengers could leave their weed rather than break the law (free pot for airport employees).
Now though LAX has posted an official policy that you can bring pot through security at the airport.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
