About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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3 Things That Will Happen Now That American Airlines Has Raised Checked Bag Fees

deodorant checked with tag
Sep 20 2018

American Airlines just announced what should surprise literally no one, that they’re raising first and second checked bag fees by $5 as well, from $25 to $30 and $35 to $40 respectively. When United followed JetBlue, it was clear American would have to — they’re under real pressure from Wall Street over revenues and would have a difficult time explaining why they’d be “leaving money on the table.”

Once Delta made the move, American was never going to stand alone. And besides, Delta did it. Delta is smart, everything they do must be right.

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Emirates in Talks to Buy Etihad, Create World’s Largest Airline

etihad plane
Sep 20 2018

Emirates is in negotiations to acquire Etihad, forming the world’s largest airline by number of passengers carried.

Etihad has been cutting costs and slashing routes after a $1.5 billion loss last year and a $2 billion loss the year before. They’ve been expected to walk away from some aircraft orders. I’ve read much of the changes at Emirates as cleaning up the balance sheet before getting acquired.

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Up to 43% Off Singapore Airlines Awards From the U.S. on New Non-Stop Flights

first class seats
Sep 20 2018

Singapore Airlines offers much better award availability to people using their own KrisFlyer miles than to people using miles from partner frequent flyer programs like United.

Right now Singapore Airlines is offering discounts on awards for their non-stop flights between the US and Singapore: business for the price of premium economy, and premium economy for the price of coach, which means up to 43% off.

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Delta Lost Woman’s Bag, Called Police on Her for Recording Poor Customer Service

woman at baggage claim
Sep 19 2018

Ever since David Dao was dragged off a United Express flight by police and beaten last April it’s been clear to most people that we have a problem in the airline industry. Customer service problems are turned into law enforcement problems.

Delta called the police on a woman who began taping her interaction in the baggage service office at Boston Logan airport. No law was being broken and no one was in physical danger.

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Five Hours Only: Buy Miles at a Great Price and Get Hotel Stays Thrown In No Extra Cost

aviancaplane
Sep 19 2018

Star Alliance program Avianca LifeMiles has a hotel booking site that is really Rocketmiles. And they have a quintuple (5x) miles offer for five hours only.

Five hours limits their exposure, because this is incredibly rich. When they ran triple miles for a single day last month I saw 15,000 miles on a $380 stay. This would yield 25,000 miles for the same stay. It can be like buying miles for what they’re worth and getting hotel stays free.

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