About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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How to Turn Around the Culture of an Airline

american aadvantage flyer
Mar 07 2018

Right now one of biggest social experiments in the history of corporate America is playing out. There is over a billion dollars behind it.

If it works we all win. If it doesn’t investors burn through cash. But I don’t think many people even realize it’s happening. And the results either way have the power to reshape how we think about labor relations in this country (including how we think about unions).

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NEW: Earn and Spend United Miles for Gas

aston martin
Mar 07 2018

Back in the day frequent flyers and road warriors used to drive past half a dozen gas stations and ten extra miles to the Shell that accepted Diners Club even though the “low fuel” light had been on all day. We do crazy things for points.

A signup bonus and up to 3 miles per dollar is great. And both earning and burning points are a decent way to keep miles from expiring, buy gas at BP once every 18 months. At the margin it makes BP competitive with Shell (although neither gas is usually cheapest).

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Soft Landing From Starwood Platinum to… Starwood Platinum

outside hotel
Mar 06 2018

In 2016 I spent almost half the year in hotels. I earned Hyatt’s top tier status and I earned 100 night Starwood Platinum status.

said at the time that I wouldn’t hit 100 nights with Starwood again. I just wasn’t going to travel as much, and I still wanted to earn top tier with Hyatt too. I also knew that I could keep Starwood Platinum by signing up for the Ritz-Carlton credit card and spending $75,000 on it.

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Mideast Watershed: Mumbai – Israel Flights Can Use Saudi Airspace

map of saudi arabia
Mar 06 2018

A month ago I wrote that Saudi Arabia would allow Air India to fly through its airspace to operate Mumbai – Tel Aviv. There was much handwringing at the time and even a denial from the General Authority of Civil Aviation in Riyadh.

However there’s clearly crack ups in the old order within the Mideast. And now the move has been confirmed by Israel’s Prime Minister.

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Passenger Strips Naked and Watches Porn. That’s Not Even the Worst Part.

man masturbating on plane
Mar 06 2018

Malaysian Airline Malindo Air requires women to remove their tops for flight attendant interviews. However they aren’t required to do that for passengers, and passengers are supposed to stay clothed while inflight.

That message wasn’t clear to one passenger onboard flight OD162 from Kuala Lumpur to Dhaka, however. He stripped naked and started watching porn inflight. Then the moment reportedly overtook him. And the flight hadn’t even taken off yet.

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