Delta President Glen Hauenstein said in the introduction to the airline’s second quarter earnings call yesterday, “We continue to roll out more options that our customers are asking for, including the ability to paying with miles by the end of 2018.”
He didn’t elaborate on what exactly Delta plans to allow customers to pay for in his remarks. However later in the call CEO Ed Bastian explained.
You’re costing Chase more than they expected, and they’ve revealed how much more to investors.
I’ve held off writing about the Air China flight which lost cabin pressure and quickly descended 21,000 feet because there were missing pieces to the story that just didn’t make sense. The incident was being blamed on a pilot smoking in the cockpit.
While it’s understandable that a pilot doing so wouldn’t want to be outed out of fear for their job, it was not clear how the smoking was in any way related to the incident. Until now, that is.
During yesterday’s second quarter earnings call, Duane Pfennigwerth of Evercore ISI asked whether the way “the rest of the industry has implemented basic economy so far… the more punitive implementations of it, no carry-on” has led to “positive share gain” (people choosing to fly Delta instead of United and American).
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
In what may be the most hipster effort in an airport ever, Austin is going to get a Briggo robotic coffee haus near gate 8 opening July 17. This is the “first app-based, robotic, specialty coffee system installed in an airport.”
You can order your coffee and pay in advance with your phone, and then walk up to the machine and enter a PIN code for it to release your cup to you (to make sure you get the right drink and no one else takes it) or you can order directly at the machine.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A little over an hour ago there were explosions followed by fire near the Cairo airport. The Egyptian government says there’s no evidence of foul play and attributes the cause to ‘high temperature’ on a day that doesn’t appear to have reached 100.
TSA screening can feel to some people like sexual assault but the government says that it isn’t. But what if a TSA screener actually assaults you at the checkpoint? The TSA has argued you shouldn’t be allowed to sue if they hit you in the groin.
Last week I wrote about the 10 highest revenue airline routes in the world. British Airways New York JFK – London Heathrow exceeds a billion dollars a year.
Here are the top 10 revenue routes from Dallas Fort-Worth (all airlines) using OAG data, a fascinating mix.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
