Sep
27
2017
From the looks of things the 737 collided with a Falcon business jet — or the Millenium Falcon — not a bird.
The Worst Bird Strike I’ve Ever Seen
About Gary Leff
Uber Drivers Can Now Leave Feedback on You, Negative Feedback Gets You Warnings
Sep
26
2017
Riders and drivers have rated each other on Uber for a long time. In the beginning customers didn’t see their rating. Now it’s in the app.
Riders have been able to leave comments about drivers for a long time. Now drivers can leave comments about riders, too.
A Credit Card Trap for Foreign Travel and Passenger Takes Over Gate Announcements Like A Boss
Sep
26
2017
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
My Call From American’s “Executive Liaison Office”
Sep
26
2017
Last week I received a call from a woman who identified herself as with American’s ‘executive liaison office’ asking about how I feel about American and AAdvantage as one of their most valued customers.
She agreed with my concerns and promised changes to the program soon.
WOW: Delta to Require $250,000 Credit Card Spend to Waive Revenue Requirements for Diamond Status
Sep
26
2017
Back in July I wrote that Delta was apparently considering eliminating the ability to spend on its credit card instead of meeting minimum spending on tickets for elite status for those qualifying for their top Diamond tier.
Supposedly they were only going to let you earn up to Platinum using this waiver. They didn’t do that, but effective January 1, 2018 for 2019 status they might as well have.
The Best Award Booking Customer Service I’ve Ever Had When a Flight Got Cancelled
Sep
26
2017
When schedules change or flights cancel it can be an opportunity to get an airline to open up award space that’s better than what you had.
Here though I wound up better off than I originally was because I wouldn’t even need to get myself to the gateway city and I get an extra night at home.
Wow, American Airlines is Doing Something Brilliant With Inflight Internet
Sep
26
2017
When American Airlines introduces two different providers for fast satellite internet, gogo and ViaSat, Gogo monthly internet subscriptions will work on both systems.
Someone Replaced the Soap in Detroit Airport Bathrooms With a Bodily Fluid
Sep
26
2017
Detroit airport has been reported to be “in the process of taking out all the soap dispensers and replacing them” in the bathrooms after an “unusual substance” was found in the soap at several locations.”
American Airlines Passenger Made a Lionel Richie Video After Being Stranded in Charlotte
Sep
25
2017
She ropes in a few American Airlines employees, people working at concessions, and everyone she can find in the mostly empty airport. And oh that moonwalk.
Day One Insights From Hyatt’s New Head of Loyalty
Sep
25
2017
It’s only his first day, and he still plans to hire the day to day lead, but so far he’s got a free hand, wants to listen to members, has a charge to integrate Hyatt’s offerings with their new lifestyle brand acquisitions, and plans to draw on his experiences at Starwood.
