On this past week’s earnings call, American Airlines Senior Vice President of Revenue Management called out changes being planned for the AAdvantage program in 2018 and 2019.
He said, “we have a host of initiatives coming in the AAdvantage program later in 2018 and 2019, which are going to attract more high-yield customers which is going to increase yields.”
I once flew United Express out of Denver and there was no soap in the lavatory. I couldn’t stop thinking about this every time I saw passengers use the lavatory, including spending 10 minutes at a time in there.
Although I suppose that’s better than the American flight to Chicago that took off without a working lavatory at all.
Tamika Mallory, the womens march co-founder kicked off an American Airlines flight enroute to Al Sharpton’s daughter’s wedding, and which precipitated the NAACP ‘travel warning’ against American turns out to have been “screaming f-bombs…in front of kids” on the flight.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta flight DL8935 — a charter for the NBA’s Oklahoma City Thunder — flew late last night from Minneapolis to Chicago Midway. It suffered a bird strike damaging the Boeing 757-200’s nose cone on arrival.
And the basketball players onboard were super-confused.
Last December Garuda Indonesia — a SkyTeam member and Citi transfer partner — offered 90% off all award tickets. You had to book by phone and getting credit cards processed was a pain, though it was an amazing deal for those who persevered.
Now they have a great new promotion for both mileage-earning and redemption on their London – Jakarta route.
Six months ago American Airlines unilaterally handed out big raises to employees. This was supposed to improve customer service, and therefore increase sales and earn the airline a revenue premium.
United MileagePlus devalues awards November 1.
There are several awards whose prices go up enough that you’ll want to hurry to make your bookings before Wednesday if possible.
During its earnings call on Thursday American Airlines was pressed to explain how they could grow revenue faster than costs (excluding fuel) in order to improve margins. During Chief Financial Officer Derek Kerr’s prepared remarks he explained a plan for $1 billion in cost savings by 2021 through better technology and merger redundancies. They expect to realize $200 million in cost savings in 2018. We’ve identified $1 billion in cost savings that we expect to implement by 2021, driven principally by increased use of technology, changes to process and procedures and further eliminating post-merger redundancies. We are just getting started on these initiatives and will incorporate approximately $200 million of savings in our 2018 plan. Four years ago United unveiled their own plan for $1 billion each in fuel cost savings and non-fuel savings. This…
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
