About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Expert Flyer Introduces Free Account with Seat Alerts

Expert Flyer is a web-based service that lets you see availability of flights, look up fare rules, search for award space (on a limited set of airlines) and even have their system automate searches and email you when space opens up. That’s the most useful and unique offering they have in my opinion. The system also has ‘seat alerts’ — you book a flight but can’t get the seat you want, maybe only middle seats are available or perhaps you’re flying United and you want an economy plus aisle but no economy plus aisle seats are available. Or maybe you’re looking for an exit row, but all the exit row seats are full. Expert Flyer will keep searching for the seats you specify to open up and email you when they do, which frequently they…

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Live Chat with Hyatt Gold Passport’s Jeff Zidell Tonight at 9pm Eastern

As previously announced, there is a live online chat this evening with Jeff Zidell at 9pm Eastern time. Here’s the official announcement. Questions will be getting asked live, and answers will be live of course, but pre-submitted questions will be interspersed especially for folks who might not be able to attend the live chat. You can review pre-submitted questions or add your own. The chat site is here. Look forward to seeing you there! And thanks to Jeff and the good folks at Hyatt Gold Passport for agreeing to come online to interact directly with their members. Previous chats with Maya Leibman of American AAdvantage and Jonathan Clarkson of Southwest Rapid Rewards were interesting and worthwhile, I have no doubt this one will be as well.

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Well That Was Fast! Less Than 8 Months and Expedia Already Guts its New Rewards Program

It was only the end of March when Expedia introduced full details on its Expedia Rewards program. (The program itself launched end of January, they just didn’t tell you anything about it…) Now at the beginning of November they’re already announcing changes to the program. There are two major changes. First is that flight bookings will only earn one point per two dollars spent (instead of one point per dollar). That’s a 50% cut in earning. Second, they’re also making changes to the redemption chart on November 22nd. And as far as I’ve been able to tell, we do not yet know what those changes are. Since Expedia highlights the ability to use the old chart through November 22nd, it’s a safe bet that the redemption chart will become less favorable. I’d love to use…

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6000 Virgin Atlantic Miles for Intra-Hawaii Roundtrip Awards

On the whole I’m very much not a fan of the Virgin Atlantic frequent flyer program. Their award chart isn’t cheap for most destinations (though pricing isn’t crazy for US-London), but on top what generally kills it for me is the high fuel surcharges. I don’t really want to spend $700+ in taxes/fees for a transatlantic redemption. Still, I dutifully collect 1000 Virgin Atlantic miles each time I have a one-day Avis rental. On a three-day rental I’m still crediting to US Airways for the 3000 mile bonus with Avis. But those short one-dayers go to Virgin, the 1000 miles is just too tempting for me even though I’m not a fan of the program. And over time I tend to rack up a lot of one-day rentals. I figure that if my car rentals…

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Delta 100% Bonus on Purchased Miles for Co-Branded Amex Cardholders

Through December 31, Delta is offering members with a Delta SkyMiles Credit Card from American Express a 100% bonus on purchased miles when they use that card to buy the miles. It’s described as “an extra 2,000 miles for every 2,000 miles purchased“ so presumably has to be taken advantage of in 2000 mile increments (in fact, I think that Delta only sells miles in 2000 mile increments). There’s no reference in the terms and conditions to a cap on the number of miles that can be purchased while receiving the 100% bonus, it appears that you can take full advantage of the maximum per-year miles purchase of 60,000 while earning a 60,000 mile bonus. Delta made a similar offer to everyone back in August and September, and of course through the end of November…

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How to Make Delta’s SkyPesos Work for You

After my talk on award booking at the Chicago frequent flyer seminar last month, I committed to putting together much of the advice that I shared in the form of blog posts. That takes a good long time, the reason I haven’t shared my talks here on the blog in the past is because I’ve never written them down, I tend to sketch out an outline and just talk. In order to keep things sufficiently interesting (for me, in the writing!), I won’t be writing up the different sections in order. But I’ll piece it all together in the end. Delta Skymiles are often referred to as “SkyPesos” because they are less valuable and more difficult to use than miles in major competitor programs. I’ve found this to be true for several reasons. Their pricing…

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40% Off Purchase of SAS EuroBonus Points

Here’s one for some of my European readers mostly, SAS EuroBonus is offering points purchase at 40% off through December 5. THe points aren’t cheap even with bonus (but then to me almost anything priced in Euros is expensive, maybe I should wait until Greece, Italy, and Spain default?), but if you need to top off towards an award this would seem to be a good time. Plus SAS EuroBonus has the distinction amongst European frequent flyer programs of not pushing their members with fuel surcharges on award redemptions. (HT: Milepoint)

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Bits ‘n Pieces for 11-5-2011

Live and Let’s Fly says there’s progress on what an Amtrak-United relationship will look like come 2012. While transferring points between programs will go away, train codeshares will continue and it should be possible to earn miles on some Northeast corridor trains. Matt M. passes along an old Forbes piece but a conceptually useful one on cell phone taxes. I’m home sick on this Saturday morning and my project is going to be figuring out whether AT&T bases its cell phone tax calculations based on my phone’s area code or my billing address, at least as of this six year old article different companies use different methods. If they are calculating taxes based on billing address, and especially since I use paperless billing, it’s especially easy to create a virtual move – say to Nevada…

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Award Wallet OneCard Giveaway Winners Announced

And the winners in the Award Wallet OneCard giveaway contest are: Commenter #75, Len Williams… … and Commenter #230, Alexi from AwardWallet.. Oops! He’s not actually eligible. Plus he didn’t follow the rules, his comment didn’t describe how he tracks his miles! (I could guess…). He was responding to another commenter’s query about the website, fair enough and always good to see customer service showing up on my blog! But it did mean that I had to re-draw. The real second winner, then, is #119, Harvey: I’ll be in touch with both winners so that they can claim their Award Wallet OneCard.

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Bits and Pieces for the Morning of 11-4-2011

As expected in yesterday’s post (where I speculate on the future of Diamond Club), British Airways parent IAG has agreed to acquire bmi. The transaction is expected to close in the first quarter of 2012. Sadly, I expect my Diamond Club miles become Avios points and some likelihood that I become a British Airways Gold member. Here’s hoping for a Star Alliance-wide status match offering for bmi members. Cranky Flier travels with Allegiant and Spirit and lives to tell the tale. Conde Nast Traveler has redesigned their website, introducing a group blog on their home page called The Daily Traveler. I’m a featured contributor, and a couple of my short pieces are up so far. Look for me to contribute a “Milepoint.com Tip of the Week” there as well. UnRoadWarrior reports that the Amtrak-Continental relationship…

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