About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Marriott Introduces Free Internet for Gold and Platinum Members — US and Canada Properties Only

In April, Hyatt announced free internet for all elites. Two weeks ago Starwood announced free internet for Platinums (not Golds), and that benefit started March 1. Now Marriott joins the party with free internet for Gold and Platinum members (not Silvers), although the benefit will only apply in the U.S. (excluding Hawaii and US territories) and Canada. That’s the most limited benefit of the three programs. It will begin May 7. Hilton, of course, makes free internet an option for Gold and Diamond members, but to have it you’re required to give up your upgrade and breakfast. There’s not much difference between Hilton Gold and Diamond as it is (though a year and a half ago they made an attempt to distinguish the two by downgrading the Gold breakfast benefit), they could at least offer…

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Two New 100 Free Continental Miles Offers

Straight from Free Frequent Flyer Miles: 100 easy miles are offered for learning about the benefits of the Energy Plus/Continental Airlines partnership by April 30, 2010. Use promo code 57077. 100 easy miles are offered for reading about earning miles for paying your energy bills on your Continental Airlines credit or debit card by April 30, 2010. Use promo code 57078. Update 3/13/10: Miles have already posted for me.

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1000 United Miles for New Rewards Network Dining Members

Aren’t you proud of me? I called them Rewards Network in the title, I’m breaking my habit of referring to them as iDine — finally. It took me long enough to stop calling them Transmedia. Their United Airlines co-branded mileage earning for dining program is offering a 1000 mile bonus for spending $25 or more on qualifying dines within 30 days of registering. (Via Free Frequent Flyer Miles.)

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25% Off at eBags

Speaking of laptop bags, coupon code SCENE25 is good for 25% off at eBags. (HT: Dan’s Deals.) The AAdvantage Shopping Mall offers 7 American miles per dollar at eBags. Not certain that the SCENE25 will work with mileage earning, though I suspect it will. And the AAdvantage Mall website lists a 25% off one item offer for St. Patrick’s Day. Coupon code for that offer is COMJSTPAT, and to the extent it’s listed on the AAdvantage site there shouldn’t be any combinability problems with mileage-earning.

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Who Ever Thought That a Laptop Bag Review Could Generate Death Threats?

The internet is sure a crazy place. I reviewed the Tom Bihn Checkpoint Flyer, which I much like. One of the arguments for the bag I’ve seen made online is that it’s made in the USA. I explained that while I think the bag is great, this wasn’t one of the compelling reasons for me. That generated some real vitriol. One of the commenters here on this blog posted a snippet of my review on a political site, Google-stalked me generating a mini-bio for that community, and that was followed up by comments like: “Wouldn’t it be a shame if such a person were to die in his sleep.” “Someone needs to figure out how to teach them some manners again.” “This is another one of those things that I simply will not tolerate. No.…

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The Silly Waste of the Small Community Air Service Development Program

Cranky Flier, in his BNet column, takes issue with some of the Small Community Air Service Development Program grant winners. The federal government takes grant applications from small communities to spend in a variety of ways promoting air service. Tunica, Mississippi — 40 miles from Memphis — got $500,000 to subsidize bringing gamblers to town four times a week via Atlanta on Airtran. Rockford, Illinois’ airport — which calls itself Chicago Rockford to emphasize just how close and convenient they are to Chicago, which has plenty of air service as a hub for United and DeltaAmerican (O’Hare) and a busy low cost carrier hub for the likes of Southwest (Midway) — got $500,000 to support non-stop flights to business destinations from Rockford to LA, Minneapolis, Dallas, Atlanta, Washington, and/or New York. Now, Rockford has some…

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Starwood Award Category Followup: A Conversation with Chris Holdren, Senior VP for Starwood Preferred Guest

I had a very nice conversation this afternoon with Chris Holdren, Senior Vice President for the Starwood Preferred Guest program. He reached out to me after my post on SPG’s decision not to adjust hotel categories for 2010 — which I called a “stealth devaluation” (and which was picked up USA Today‘s excellent Barbara De Lollis). My original argument was basically that a hotel’s category level in the Starwood program basically rises or falls with its average daily room rate (and Chris confirmed that it is indeed average daily room rate rather than revenue per available room, for all you hotel revenue geeks out there). Now, with hotel rates lower than in 2004, Starwood Preferred Guest hotel category assignments aren’t being adjusted downward to reflect that. In my post last week I initially made the…

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35% Off at W Hotels Store

MilesQuest offers up another 35% discount at the W Hotel Store: promo code QDG8Y. For those considering a W Hotel bed, the 40% off codes are rare and I haven’t seen one for awhile. 35% is pretty good. And if you’re considering stocking up on Bliss products (my daily use choice), this isn’t a bad offer either.

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Texas Lawyer Threatens to Sue Continental, the Airport Food Court, and the City of Houston Because He Lost His Jacket

Seriously. The 62-year-old Ogletree, you see, was headed to Las Vegas on December 30 when he stopped at a pizza place in the Houston airport. Upon departing the food court in Terminal C, Ogletree somehow forgot to take his “expensive black leather coat,” an XL Polo model (with a fashionable plaid lining) worth $800. Not surprisingly, the coat subsequently disappeared. Now Ogletree is threatening to sue the City of Houston, Continental Airlines, and the food court’s management company for failing to have “collected the coat, kept it in a secure place and held it for a reasonable time” until he was able to reunite with the garment. These prospective defendants, Ogletree reasoned, “breached their duty” in connection with how they “manage lost and found items for which they are responsible.” He wants $800 not to…

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