About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Delta Delays Flight 8 Hours, Sends 200 Passengers To A Hotel With Just 13 Rooms—Then Ditches Everyone In The Parking Lot

Jun 06 2025

Delta’s brand new Naples to Atlanta flight melted down on May 27 before even leaving Italy. Flight 279 sat on the ground for more than seven hours, and was then cancelled outright. Roughly 200 exhausted passengers were herded onto buses and driven a dozen miles to a hotel where the airline had reserved just 13 rooms.

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American Airlines Paid My Baby $150 To Fly First Class To Sydney When His Video Screen Didn’t Work—And I Only Paid $58 For His Ticket

Jun 05 2025

My first thought was, a trip credit for a lap infant, I guess I need to buy him a seat next time! Of course I can use his travel credit for my own travels – with his permission, of course! 15,000 points would have felt light, but 45,000 points plus $150 seems pretty good. Perhaps I should be complaining more often.

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