Saudi Arabia is starting a new mega-airline meant to counter Emirates and Qatar. They already have Saudia, based in Jeddah, and they aren’t expanding it. Instead they’re starting from scratch with a $30 billion warchest to launch “RIA” based in Riyadh. They’re hiring away the CEO of Etihad, and they’re about to place a major order for new planes.
In September American Airlines unveiled their new business class suites that would go into Boeing 787-9, Boeing 777-300ER and Airbus A321XLR aircraft. These won’t be flying until 2024. But at the same time they bring an elevated business class seat into the market, the airline also plans to introduce new inflight meal service, amenity kits, and bedding as well.
I had heard this project was underway, but a little more detail was shared in an internal employee question and answer session earlier this month, a recording of which was reviewed by View From The Wing.
A woman went into labor today on American Airlines flight 87 from London Heathrow to Chicago O’Hare. The plane diverted to Reykjavik for the mother and child to receive medical attention. After just under two hours on the ground in Iceland, the Boeing 787-9 aircraft took off from the Keflavik airport bound for Chicago.
At an internal employee meeting earlier in the month, a recording of which was reviewed by View From The Wing, Chief Commercial Offer Vasu Raja shared that Advantage enrollments in New York are outpacing nearly every other market in the system., and that more people are qualifying for status in New York than before “and 65% are doing it on the card.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hertz has a problem keeping track of its fleet of cars. Customers return the cars, but staff fail to check in the vehicles. And report them stolen. Sometimes the person who returned it gets arrested, sometimes the next person who rents the car gets arrested for the theft. There are horror stories of cops with guns drawn, and long stays in jail. And Hertz, which has acknowledged the issues, doesn’t withdraw false police reports – saying that to do so would undermine their credibility with police (!).
These stories usually involve either extending a rental or swapping a car, and usually happen at the main Hertz brand, rather than at Dollar or Thrifty which they also own. So the story of a traffic stop of a father and 13 year old daughter – complete with guns and police body cam footage – is just as notable for happening on a Thrifty rental as for coming mere minutes after driving off the rental lot with contract in hand.
Many of you have never heard of Billund Airport, but it’s the second largest in Denmark. They want you to know that they’re much bigger than you’d think, and they have a way of showing it that may inspire fear, anxiety, and in some of us… envy.
Ben Schlappig from One Mile at a Time reviewed the Hyatt House/Hyatt Place LAX and offered “I wouldn’t stay again, because I have issues supporting the owner and developer of the property (Aaron Schock).” He did not explain further, so I thought I would offer ‘the rest of the story.’
Schock is a former Illinois Republican Congressman who was indicted (but paid a fine as part of a deferred-prosecution agreement) for misappropriation of campaign funds. He came out as gay in 2020, but had a zero percent rating from the Human Rights Campaign.
I absolutely love ConciergeKey. I’m hoping that since it was granted over the summer, expiring March 2023, that it will be renewed for one more year – that when granted it’s for a ‘minimum of 12 months’ – because I can’t imagine I’ll ever be able to qualify again. I’ll never be in the league of those spending $50,000 – $60,000 on high yield tickets, and without a twice in a lifetime type of promotion like last December’s deal was I’m unlikely to ever generate 5 million AAdvantage miles in a year again either. I never thought I’d have this status, and I’ll miss it once it’s gone.
Most ‘how to get upgraded’ stories are filled with half-truths, falsehoods, and urban legends. That’s especially true for airlines, but it’s also true for hotels, too. But here’s something that works, more often than not, and that I’ve used successfully in the past.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
