A Big Thanks for the Holiday Cheer Goes Out To…

Mommy Points posted that Hyatt was giving away surprises to people staying with them this weekend who tweeted.

Already this morning I have seen them hand out suite upgrades, food and beverage credits, and more. Even if you don’t have a Hyatt stay this weekend, check out the hashtags #HyattHoliday #InAHyattWorld to watch Hyatt put some smiles on some virtual faces. We have seen them do this before around Valentine’s Day and it was really fun to watch.

So… I sent over a tweet myself. And wound up with a $100 food and beverage credit in response. It seems plenty of people tweeting them were generously rewarded, and they were pretty liberal with their interpretation of what ‘counted’ — one person who saw my tweet asked if their Martin Luther King Day stay would count, and it appears that it did, even though that’s not exactly ‘this weekend’!

Hyatt has certainly liked the surprise and delight approach lately.

Thanks to Mommy Points for prompting me to send the tweet, and to Hyatt’s elves!

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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