Category Archives for Airlines.
A reader clued me in to the strange way that Air Canada shares delay information with passengers on flights from Toronto to the U.S. that depart late in the evening. The don’t tell customers flights are delayed until 8:30 p.m. even when the information is known far in advance. And they keep this information from customers on purpose.
There was a coup in Niger two weeks ago. The new government has closed the country’s airspace – not just for arrivals and departures, but also for overflight – out of a fear of invasion with the Economic Community of West African States seeking to overturn the takeover.
This locks the nation’s citizens in as well. In addition to intra-Africa flying, Turkish Airlines and Air France serve the country.
Cathay Pacific will debut a new “Aria Suite” business class on Boeing 777-300ER aircraft during the second quarter of 2024.
I didn’t expect to see an all-new business class on Cathay Pacific until they took delivery of Boeing 777-9 aircraft, but that plane type has been delayed and the new seat will be on retrofits.
A Southwest Airlines passenger – a professional comedian – confronted the pilot of his flight during boarding to ask whether the captain was drunk. That did not go over well, and the pilot’s reaction was caught on video.
American Airlines CEO Robert Isom laid out the reason he doesn’t like offering free travel as a form of compensation for employees – which might be surprising since he leads an airline.
Before the pandemic American basically squatted on slots, flying as little as possible without giving up their New York assets. More domestic short flights and less international long haul from New York could be a move back in that direction. Hopefully not – hopefully they’ve learned an important lesson they’ve articulated over the past two years.
An American Airlines pilot, who identifies as Caucasian, received an indefinite suspension for violating the federal mask mandate in December 2021. He is suing for… racial discrimination.
American Airlines has stopped selling its New York JFK – Doha flight after October 28th. This flight is how American shuttles passengers to places like Lahore, Islamabad, and Dhaka – connecting them onto Qatar Airways. But American’s circumstances have changed in New York, and they’ll be shifting Doha flights to their Philadelphia hub starting October 29.
American Airlines no longer serves champagne in its long haul business class, offering only Italian sparkling wine Ferrari Brut TrentoDOC from Trentino, which is decidedly mid.
A ramp worker in Phoenix, reportedly working for American Airlines, came inside the terminal and completely stripped off his clothes at baggage claim. Naturally there is video.
Once he got naked he… did pushups. This all went on for several minutes before airport police responded and arrested the man.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
