Category Archives for Airlines.
The airline’s 2022 results are an improvement, though they’re making less money than Delta or United, but their results are also a bit overclaimed. American notes “Record fourth-quarter revenue of $13.2 billion, which represents a 16.6% increase over the same period in 2019” of course inflation since 2019 is… 16%.
On January 22, Frontier Airlines flight 551 from Denver to San Diego diverted to Las Vegas. It should never have taken off from Denver.
It seems like tattoos is something that might come up during a flight attendant’s initial interview, rather than waiting until training to be kicked out over it. It’s also an odd place for Southwest to make a stand, considering the informality of their crew compared to some other airlines. However flight attendants with certain tattoos may find a more welcoming home in training with other carriers.
Now the Privilege Club program credits miles to members before they fly and permits earning and redemption for purchases at the Doha airport. I spoke with Noora Al-Ansari who heads the Privilege Club program, and with Thomas Thiollier who manages duty free, about the changes.
Taxpayer subsidies aren’t the right way to handle funding needs of the FAA. It’s not surprising that airline CEOs don’t want user fees, they want more money to provide services for their flights but they do not want to be the ones to pay for it. They’d rather get government subsidies than pay the cost of upgrading air traffic control.
When you book a flight you have the option, in most cases, to select your seats. Not everyone does this, which is something I’ll never understand in cases where seat assignments are free. But I also don’t think the choice people make are logical when they do choose seats.
On January 13, an American Airlines Boeing 777 headed to London taxied on the wrong runway as a Delta 737 began its take off roll. This was nearly a disaster of epic proportions, as the American jet crossed right in front of Delta, and the Delta plane hit the brakes.
The Delta flight stopped less than 1000 feet from where it would have intersected with American’s plane. The transatlantic 777 didn’t follow air traffic control instructions. It nearly caused a disaster. And now the Allied Pilots Association is running interference in the media.
The new Delta Sky Club at New York LaGuardia is now only open until 7:30 p.m. But did you know that 7 Delta flights from New York now only allow lounge access for 35 minutes – or less?
To limit lounge crowding Delta won’t allow passengers into a lounge until 3 hours prior to departure of the first flight on their itinerary. In addition, several additional limits on club access go into effect next month as well.
This is going to seem like a minor thing to some readers, but I’m really excited about it. Two of my favorite brands in points-earning and redemption are now better-integrated.
Telling employees you appreciate them is great. Doing so in advance of their protests is great as well. But is it wrong to say that serving chili to people about to work inside a pressurized aircraft might not be the best idea?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
