Category Archives for Airlines.
It took 7 months and bailiffs showing up at the airport, but the passenger got the money. Sending a bailiff works because if staff don’t pay up, the bailiff can literally confiscate and sell office furniture and equipment. One Star Alliance airline even cancelled a flight in 2019 to avoid sending a plane where they knew a bailiff would be waiting.
American Airlines has numerous airline partners. There are 22 different airlines – besides American itself – that you can redeem your miles for travel on. But not all of their partnerships are the same. In fact there are (4) basic kinds of partnerships. American lays out what they mean in an internal update for staff.
One flight attendant is telling the world that she’s sick and tired of being asked to switch seats to accommodate families.
She hates family travelers regardless of their seating needs, because they have other needs too.
When something bad happens to a baby or a toddler, it’s horrible, and you want to do something about it. A child with their own seat and a car seat or CARES harness is the safest option, and many parents choose that. Should we force all parents to do so? I’m not so sure.
An airline passenger captured the moment when an employee out on the ramp took a moment, sat himself down, and appears defeated – or at least contemplating life – likely before rising up again to face the challenges of the airport. The worker’s solemn look is everything.
Last summer, after more than a decade as an American AAdvantage Executive Platinum member, I was elevated to ‘top secret’ ConciergeKey status. The airline rarely talks about ConciergeKey, meant for their highest-spending customers. I was one of the ‘accidental ConciergeKeys’.
Roame.travel is a new, free award search tool so I figured it was worth bringing to your attention.
So far they’re just searching (9) award programs for availability
Combined with a broad sense of bank fragility in the face of rising interest rates, alongside a concern that we’re late in the economic cycle and potentially headed into recession, United’s announcement worried some observers that it was a sign that consumer spending was tightening alongside shrinking household balance sheets.
But what changed at United? They cite some booking softness earlier in the year. And they made a decision to accrue costs related to a new pilot contract into the first quarter for their projections. Isn’t that… a little weird?
Before the pandemic United reduced the number of flight attendants working in business class, and started pre-plating their food. But here’s, finally, an explanation for why the food is actually bad.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
