Avianca LifeMiles is a popular Star Alliance frequent flyer program for U.S. members because they sell miles inexpensively on a regular basis, and because you can transfer points into their program from several different credit card currencies. They have generally reasonable redemption pricing and no fuel surcharges, though getting customer service when things go wrong can be challenging at times. There was a problem many members were experiencing this month where points would be transferred to the LifeMiles program, it would look to the bank program that the miles transfer went through, but account balances didn’t update. The program says this is solved. Daniel Paredes from LifeMiles shares with me that, The issue was related to some members who transferred points from other loyalty programs (such as Amex Rewards, Citi Thankyou Points, etc) to LifeMiles…
Airlines
Category Archives for Airlines.
American Airlines Baggage Handlers Fight Over Passenger’s Luggage
Normally we think about two kinds of luggage: carry on and lost. But there’s actually a third kind, damaged.
Just watch these American Airlines baggage handlers fight over a passenger’s luggage being unloaded from a plane on Saturday.
Union Activist Blasts Delta Air Lines For Serving Starbucks. Leave Politics Out Of My Coffee!
Now, the idea that Starbucks somehow signals quality is strange. And the brand alone doesn’t matter most, when United served Starbucks it was a special light brew because too many passengers were overwhelmed by deeper flavors. They worked to serve the lowest common denominator taste. But any issue you may have with Delta now serving Starbucks should really be about would you like a cup of it on board?
Customers Getting Scammed Calling Fake Airline Phone Numbers (Even Amex Gives Out The Fakes)
A passenger bought Singapore Airlines tickets online and then decided to call their U.S. customer service line to change their seat assignments. They looked up the number on their American Express statement underneath the charge, since they happened to be logged into the Amex website, and came up with 800-742-3333. The agent picked up right away and informed them a seat change costs $200.
Man Orders First Class Passenger Not To Recline His Seat, Demands Flight Attendant Crackdown
A frequent flyer on Reddit asks whether they’re a jerk for reclining their seat. As background, they’re 6’3″ and in first class, and they try to be polite – making sure the person in the seat behind them “doesn’t have a laptop out… then slowly recline[s their] seat back.” And they still wound up in a hostile encounter with a passenger when they did it. They gave in the first time, and kept their seat straight, until after the meal when a flight attendant gave them ‘permission’ to try again.
Delta Air Lines Will Increase Overbookings, ‘See What Happens’ Bumping Passengers
According to Delta President Glen Hauenstein, cancellation rates vary far more than they did before the pandemic so Delta plans to increase overbooking and ‘see what happens’ – because without change fees on most fares, people are changing plans more at the last minute. This could result in more passengers denied boarding.
DOJ: Polar Air Cargo Required Customers To Pay Bribes For Shipping. They Even Had A Bribery Price List!
Atlas Air subsidiary Polar Air Cargo, 49% owned by DHL, has apparently been requiring kickbacks for shipments for over a decade. Several of their executives – including the Chief Operating Officer, VP of Operations and VP of Marketing, are now under indictment.
According to the government, if you wanted to ship with Polar you’d have to pay shipping rates plus a bribe.
5 Secret Trips To Upgrade To First Class. You’ll Look Like An Idiot Trying Them, Though.
There’s a certain genre of travel article that gives advice on how to upgrade your flight, with advice that’s nearly always wrong or at least highly misleading.
Here’s the latest piece on how to “blag” a free upgrade to first class “because you deserve to travel like Beyonce’.” And they’ve consulted “travel insiders and airline experts” to show you how to do it. You’ll know what your fellow passengers are reading when they look like an idiot at the airport.
FARE ALERT: Business Class New York – London From $1585 Roundtrip On New Alitalia
ITA Airways, the ‘new’ Alitalia, is running a fare sale between New York and London via Rome. Business class tickets are available as low as $1585 roundtrip when purchasing for travel in August and beyond. That’s roughly half the price you’d expect to pay for a non-stop, and more than $1,000 less per passenger compared to connecting itineraries on Aer Lingus and Austrian.
Alaska Airlines Removes Portland Check-In Kiosks, Tells Passengers Print Your Boarding Passes At Home!
Airline check-in kiosks were supposed to be a money-saving investment – a classic example of automation replacing workers. But Alaska is moving to the next stage of evolution in cost-savings in the Portland airport where they’re now eliminating even kiosk jobs.