Category Archives for Airlines.
Alaska Airlines is offering 50% bonus elite qualifying miles for flights through the end of the year, and also elite qualifying miles for credit card spend.
American Airlines is offering double miles, up to an additional 10,000 miles, for new tickets booked by June 30 and travel by September 30. They’re also promoting a fare sale through June 14 and vacation package discounts to goose summer bookings.
Starting today there are several changes to American Airlines catering: more hand sanitizer and substantial changes to beverage service.
This morning I covered a fantastic story about an interaction between American Airlines CEO Doug Parker and a Southwest Airlines flight attendant, where they connected over issues of race and the challenges confronting our country right now. This story, initially shared by the flight attendant to Facebook, is gaining broad coverage across the internet.
Doug Parker actually shared his version of the encounter as well, first with American’s executive leadership and then with employees on their company intranet. Here’s what he wrote.
Update: American’s new award change and reinstatement fees have been pushed off from June 1 to July 1. That’s an extra month where you can take advantage of waived change fees, booking before the potential for big new costs go into effect.
Yesterday British Airways announced a change to its frequent flyer program purporting to preclude members from taking it to court or participating in any class action lawsuit.
However that would seem to run directly contrary to the express provisions of 14 CFR § 253.10. In other words, it appears that British Airways may be breaking the law.
American Airlines CEO Doug Parker was flying Southwest Airlines out of Dallas to end the week, an airline he’s called ‘the cattle car’. A flight attendant notices the book he brought on board, but not who he is. He’s not her CEO, after all.
Parker was reading White Fragility: Why It’s So Hard For White People To Talk About Racism. During the trip the flight attendant sat down next to him, he was in an empty row, and she asked him how the book is.
In response to American’s decision to shed 30% of its management and support workforce along with similar moves by United and Delta, industry analyst and former Pan Am, TWA, and American Airlines executive Bob Mann asks why management and support roles scale up as airlines grow in the first place. This is an interesting question and I’d like to suggest an answer.
Lufthansa was given slots at congested airports – a huge government subsidy. Those slots were made perpetual property rights of the airline. That’s a barrier to competition. The E.U. has rules against subsidies. To waive them, and allow Germany to provide a $9.8 billion injection into the airline, they wanted competition, but they’re unlikely to get it.
Harrell’s cello was naturally a valuable item and he used to purchase an extra seat on the plane for the cello when he traveled. He was a Delta frequent flyer, and he thought that if the cello had a seat that the instrument should also be a member of SkyMiles accruing points for the ticket purchases. Delta warned him in 2001 that SkyMiles membership was limited to people, but Harrell persisted. He continued earning miles for his cello successfully for many years and then eventually in 2012 was banned from the SkyMiles program.
His story was featured on The Colbert Report where I appeared in defense of Delta.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
