This story is among the most egregious I’ve heard and as it proceeds it just gets worse and worse.
Debbie Cardarelli is suing American Airlines for more than $1 million over the experience her now deceased husband had last year as the two flew home from Miami to Rochester, New York via Philadelphia in March 2017. As they boarded their connecting segment to Rochester they were told the aircraft, an Embraer ERJ-145, wouldn’t have room onboard for their carry on and they’d have to gate check it.