Airlines

Jun 21 2018

American Airlines announced last month that they’re ending their Chicago – Beijing flight in October.

American’s Vice President – Planning Vasu Raja told employees in Chicago last week at a question and answer session that Chicago flights to Asia are mostly connecting traffic, that they rely on connections from cities with low fares and often their own non-stop flights to the same destinations, and that higher fuel costs make it even harder to sustain flights than before.

Continue Reading »

Jun 20 2018

Supposedly American is unable to program waivers based on flight number or regional carrier. They could have issued a waiver for Charlotte but that would have meant that some customers unaffected by American’s major outage could have benefited with fee waivers.

They chose to inconvenience well over 100,000 customers on cancelled flights, not counting myriad more on massively delayed flights, instead of allowing fee-free changes for passengers flying through the most affected airport — chancing that someone somewhere not flying PSA might benefit from the waiver a cost American money. Shameful.

Continue Reading »

Jun 20 2018

Even though the carrier says they’re trying to simplify their fleet, operate fewer aircraft types and subfleets, they’re doubling down on flying similar competitor products.

Their regional partners, including wholly owned carriers like Envoy Air and PSA, fly CR7s, Embraer 140s and 145s, and even CRJ-200s. Regional jets with 50 seats and below don’t offer a first class cabin. While most of American’s regional fleet offers internet, most lacks seat power.

Continue Reading »

Jun 19 2018

Back in March American Airlines Chairman Doug Parker described the Boeing 767 as a bad customer experience and suggested they needed to retire the aircraft sooner. Indeed shortly after that the airline announced a big order of Boeing 787s.

According to American’s Vice President for Planning, “As the 767 is retired, as it’s going through the process of retiring it, we will bring it increasingly into the East Coast to go die and fly fewer trips into other hubs.”

Continue Reading »

Jun 19 2018

It’s usually risky to fly one itinerary on separate tickets. That’s because when you’re on one ticket, if you face a flight delay or cancellation the airline responsible for the irregularity has to get you to your final destination. But if you’re on separate tickets they usually don’t — they just have to get you as far as the end of the ticket you’re flying them on.

But it’s not always a risk if you know about this American Airlines policy.

Continue Reading »

Jun 19 2018

When American Airlines and US Airways merged four and a half years ago many legacy American Airlines executives departed. Several management level staff that were holdovers from American before the merger left two years ago, presumably eligible for bonuses based on the length of time they had stayed on.

In any merger of this size there are initial promises of cost savings, and personnel is one area where those need to be delivered.

Continue Reading »