Jun
08
2018
Southwest Airlines Rapid Rewards has a new campaign to attract other airlines’ best customers. They will give you their elite status right away.
Southwest Airlines Offering Status Matches
Airlines
Category Archives for Airlines.
Bad Idea: Investors Want to Bring Back Midwest Airlines and Make Milwaukee Great Again
Jun
08
2018
Midwest Airlines, Frontier, and AirTran all tried to hub in Milwaukee. Today, no one does. There are some cities that have been tried and don’t quite work as hubs. America West used to hub in Columbus, for instance.
Old airline brands never seem to die. There’s another attempt to bring back Eastern Airlines. An airline using the People Express name operated again for a few months in 2014. And Pan Am is a name that just won’t go away.
What Airlines Should Learn From Delta
Jun
07
2018
Paul Jacobson, Delta’s Executive Vice President & Chief Financial Officer presented at today’s Deutsche Bank 2018 Global Industrials and Materials Summit.
He laid the airline’s improvement in Net Promoter Score (willingness of its customers to recommend) with growth in its revenue premium — how much extra customers are willing to pay to fly Delta over its competitors.
Spirit Airlines Flight Attendant Teaches Delayed Passengers How to Use the Lavatory
Jun
07
2018
Passengers on a delayed Spirit Airlines flight departing Chicago O’Hare last month — sitting on the ground with inoperative air conditioning, presumably no working auxiliary power unit, “babies are crying, everyone is moody” — were treated to a flight attendant dropping some serious life advice.
He asks passengers to share their codine, lithium, quaaludes, and other drugs with their seat opponent — but if it’s a child sitting next to them “do a moral inventory, or just do like my mom used to, she broke it in half and gave it to me.”
United Product Updates Coming July 1: More Gel Pillows, Mayonnaise and Jerky
Jun
06
2018
United sent me a package highlighting some of their product updates. Here’s what was inside.
Qatar Airways CEO Says His Job Is Too Demanding for a Woman
Jun
05
2018
Last year Qatar’s CEO said that on “crap American carriers” you’ll “always be served by grandmothers.”
He’s the new Chairman of IATA, the International Air Transport Association which represents over 275 airlines in more than 110 countries. And he didn’t waste much time causing controversy with his (offensive) remarks — immediately after vowing not to.
American Airlines Gold Members Losing Discount on Extra Legroom Seats Midway Through Benefit Year
Jun
05
2018
Customers flew throughout 2017 for their elite benefits this year. They’ve been flying all this year on the promise of benefits they’d have for the remainder of the year (if a higher status) and next year. That’s why it’s terrible when a program takes away elite benefits during the program year.
American Airlines even sells elite status renewals. AAdvantage Gold, for instance, can sell for $699.
Etihad Is Cancelling One of Their Two New York A380 Flights, What Should I Do?
Jun
05
2018
Etihad has been pulling back from the U.S., just as they’ve been pulling back from investments in foreign airlines. They decided to stem their losses in air berlin and Alitalia. They’ve cut routes around the world as their appetite for growth at the expense of their balance sheet has subsided.
They eliminated their Dallas Fort-Worth flight after American severed its codesharing relationship. They eliminated their San Francisco flight after Air India starting San Francisco – Delhi.
American Pilot Landed With Cracked Windshields, Smashed Nose Cone, and “Turbulence Like a Roller Coaster”
Jun
04
2018
American Airlines flight AA1897 from San Antonion to Phoenix ran into strong storms over New Mexico. It was pummeled by hail.
The Airbus A319 with 130 passengers onboard had its nose cone smashed and windshield cracked. One of the pilots couldn’t see out. But they managed to get the plane on the ground safely in El Paso last night.
Cathay Pacific Makes Two Improvements to First Class
Jun
04
2018
Cathay Pacific will be rotating vintage champagnes in first class each month throughout the whole route network. This month will be 2004 Krug.
And they’re bringing back the predeparture amuse bouche for a three month trial on Hong Kong to Chicago, Boston, and New York JFK flights.
