Feb
01
2024
Uber’s introduction of tipping, initially perceived as beneficial, actually leads to reduced driver wages and deteriorating service quality.
Uber’s Hidden Cost: The Surprising Truth Behind Tipping and Driver Pay
car rental
Category Archives for car rental.
Chaos at Hertz, Dollar, And Thrifty: Global System Failure Paralyzes Car Rentals
Jan
11
2024
Hertz systems are down, along with those of their Dollar and Thrifty car rental brands. Customers are showing up, and they cannot rent cars. This has been going on for nearly two hours without information on when customers will be able to leave with the cars they’ve reserved.
[Benefit Extended] Capital One Venture X May Lose Hertz Presidents Circle (But Here’s How To Get That Status Anyway)
Jan
09
2024
The top Hertz public status tier that you can earn as a frequent renter is their Presidents Circle status.
Normally the status requires at least 15 rentals or spending $3,000 with the company, and it comes with upgrades, faster points-earning (so you have more points when they devalue without notice) and better car choices in self-service lanes.
Travelers Beware: New Sneaky ‘No Show’ Fee and How to Sidestep It
Oct
31
2023
Travelers need to be cautious of increasingly prevalent ‘No Show’ fees, particularly with rental car companies like Hertz, which may charge a day’s rental for no-shows. While rental agencies historically overbook and often fail to honor reservations, strategies such as booking through third parties can help travelers avoid these unexpected charges.
How Hertz Whacked One Renter $519 For Going Through A Single $1 Toll
Oct
26
2023
Hertz charged a customer $519.80 for driving their rental car through a single $1 toll. Reader Chris had rented from Hertz for four weeks in Stamford, Connecticut. And he went through one toll. That activated Hertz’s ‘PlatePass’ system and charged him for it for every single day of his rental.
“All-Inclusive Tolls” New Rental Car Company Scam That Could Cost You $140 Per Week
Sep
23
2023
You may pay tourism fees; concession recovery fees; customer transportation fees; parking recovery fees; vehicle license fees; energy surcharges; and even tire fees. Junk fees often add 50% – 100% to the cost of a car rental. Car rental companies employ the most creative people in the world at developing scam fees and naming them euphemistically.
Toll tracking is one of the more annoying fees that rental car companies impose.
Warning: Hertz Keeps Taking Reservations When They Don’t Have Cars Or Staff
Sep
19
2023
A reader shared his experience Monday night renting from Hertz at Dallas – Fort Worth. He’d reserved an SUV but was happy to take any car. They had none they’d rent. He’s a Presidents Circle member and was behind 15 others in that top public elite tier line waiting for a car. He reports about 20 people deep in line for Five Star elite. I feel sorry for those without status.
Worse, they actually had cars they wouldn’t give out to customers who’d reserved them. They were premium vehicles available for additional upgrade.
Hertz Is Selling EV Rentals All Wrong
Aug
25
2023
Hertz got huge publicity announcing an order two years ago for 100,000 Teslas. Since then they’ve taken on other electric vehicles as well. The problem, though, is that people aren’t reserving them.
I regularly search car rentals and find that Hertz electric vehicles are often my cheapest option among the big rental companies. Hertz also has a special deal on EVs currently going on.
Hertz Calls Cops On Customer Who Gets Threatened With Deportation For Being.. Puerto Rican?
May
15
2023
Hertz in New Orleans refused to rent to a car to a law enforcement officer of 25 years because he’s from Puerto Rico – and only presented a driver’s license and not a passport – because “he was from a foreign country.”
When the man insisted that no, he’s an American, the rental car giant called law enforcement to remove him. That’s when he was threatened to bring over immigration authorities.
Hertz To Pay $168 Million To Customers Arrested Due To Their False Police Reports
Dec
05
2022
Hertz announced a $168 million settlement covering 364 claims against them, at an average of just over $460,000 per customer.
There are perhaps a dozen more customers who are suing Hertz, that are not a part of the settlement. I have to think that in many of those cases the customers believe the egregiousness of their experience warrants a greater cash payout and that it makes sense to get closer to trial.
