car rental

Category Archives for car rental.

Hertz Presidents Club Elite Member Sitting In Jail Due To False Police Report

by Gary Leff on February 15, 2022

Feb 15 2022

Apparently your elite status will not protect you. A customer, currently sitting in jail, wasn’t even status matched or given status from a credit card. He’s spent $15,000 with Hertz during the pandemic.

While this isn’t a foolproof strategy, I’ve implored readers over and over renting from Hertz not to change vehicles or extend rentals. The problem certainly doesn’t happen every time but when it does it’s bad enough that each rental with Hertz seems like a risk to me.

OMG The Hertz Story Is Worse Than I Thought, They May Have Filed 20,000 Police Reports

by Gary Leff on February 11, 2022

Feb 11 2022

You’d think that after Hertz realized they were mistakenly sending customers to jail, and facing a class action lawsuit, they would take steps to ensure they stop doing it if for no other reason that it would look bad in court to continue but also because post-bankruptcy incidents wouldn’t receive shielding by the bankruptcy court.

And yet I heard from a reader this morning about another incident that occurred this month alleging jail time during the Texas ice storm as a result of a false Hertz report.

Hertz Is Even Sending People To Jail That Never Rented Cars From Them

by Gary Leff on February 11, 2022

Feb 11 2022

Hertz seems to have a real problem sending customers to jail for no good reason. As best I have been able to tell, it seems that when a customer changes cars, or extends a rental, Hertz sometimes doesn’t record the transaction correctly in their system. They show the original car as overdue and unreturned, report it stolen, and the customer gets arrested.

But this is a rather unique twist on the Hertz saga. Colorado resident Drew Seaser: He was arrested for stealing a car from Hertz that was rented in Georgia – even though he’d never rented from Hertz… or been to Georgia.

Court Filing: Hertz Continues To Falsely Report Cars Stolen, Get Customers Arrested

by Gary Leff on December 8, 2021

Dec 08 2021

According to attorneys for the plaintiffs in the case – which seeks $530 million in damages – there are over 180 people that have been falsely arrested based on Hertz errors. That number is rising, with 26 new victims identifying themselves in the past month. And this doesn’t seem to be just a past problem at Hertz, either, because 8 new victims “have come forward with proof of new false arrest incidents” that occurred this year.

Gift Hertz Elite Status To Anyone You Wish

by Gary Leff on December 4, 2021

Dec 04 2021

Hertz is allowing current elite members to gift status to one person of their choosing, and that status will last through June 30, 2022. Current Five Star members can gift Five Star, and Presidents Circle members can gift Presidents Circle.

20% Of Hertz Rental Cars Will Be Teslas In A Year

by Gary Leff on October 25, 2021

Oct 25 2021

Rental car prices have in many cases become the biggest expense of a trip. Rental companies offloaded vehicle inventories during the pandemic, and didn’t place orders. The market for cars is tight. And travel has picked back up. So there’s more people looking for cars than there are cars. Prices are sky high.

Hertz went through bankruptcy. And now they’re refreshing their fleet with…100,000 Teslas. Wow.

Insane: Avis Snatches Rental Car From Driver In The Middle Of Night

by Gary Leff on August 20, 2021

Aug 20 2021

Tarikh Campbell rented a car at the Newark airport Avis. He parked the white Toyota Camry at his home in Teaneck, New Jersey. But at 10:30 p.m. on the night before he was supposed to return the car and fly home, he noticed it was missing. It appears as though Avis stole it.

Hours-Long Waits For Cars And 67 Top Tier Elites In Line At The Denver Airport Hertz

by Gary Leff on August 13, 2021

Aug 13 2021

A reader shares that he showed up at the Denver airport Hertz with no cars, 67 people on the Presidents Circle list waiting, and some customers reporting standing there for more than 90 minutes and counting. Fortunately there’s one almost sure-fire way to cut the queue.

$550 A Day Car Rental Lands Family In Trouble With The Law On Maui

by Gary Leff on July 12, 2021

Jul 12 2021

A family visiting Maui rented a car for 2 days and it cost them $1100. But an $1100 rental was only just the start for the Agors. Someone hit their rental car. So they called the police to file a report. And the police cited them.

A Reader Is Being Threatened With Criminal Prosecution By Hertz Over A Car He Never Rented

by Gary Leff on July 10, 2021

Jul 10 2021

I’ve argued that Hertz needs to do something pretty basic, even before properly balancing the number of cars they have with the number of rental reservations they accept, and growing their fleet of cars to meet demand. Hertz needs to stop filing false police reports against their customers. Now they’ve got a new issue I haven’t seen before. They appear to be going after a reader for failing to return a car that they never even rented.