Category Archives for Commentary.
A 12 year old boy got into a fight with his mother. He didn’t just storm off into his room, or run away to a friend’s house. He “borrowed the family credit cards, tricked his nan into giving him his passport and booked himself a flight to Denpasar, Bali.”
Crystal Tadlock was given an apple as a snack on her Delta flight from Paris prior to arrival. She stuck it in her carry on bag figuring she’d eat it on her connecting flight to Denver.
Going through customs she was selected for secondary screening.
A Delta passenger threw coffee on passengers, overturned a drink cart, ran up and down the aisle and then assaulted an air marshal on a London – Salt Lake City flight.
The woman reported to a fellow passenger that she had a lot going on in her life. She may have also just been frustrated by how many SkyMiles the flight cost her.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
If you’re a US Bank customer and you browse their website they may call you the next day to sell you what you were looking at.
They do this even if you aren’t logged into your account, they match your IP address to what they tracked when you were logged in to identify you.
Former Arkansas Governor and Republican Presidential candidate Mike Huckabee is a Delta Diamond medallion and has a love-hate relationship with Delta, occasionally complaining about their telephone reps.
Today he let it be known on Twitter than he was sitting in coach. And he was none too happy about the experience — joking about the passenger killed on Southwest to make his point.
At an employee forum in Philadelphia this week American Airlines President Robert Isom was asked when the airline would work with the city to clean up the Filthadelphia airport?
He noted they pay for “75% of the bills around here… at the end of the day it is not right to be paying that for goods and services that are supposed to be delivered.” Isom committed to “talk to Doug Parker this week, and we’ll figure out how we can get the Mayor and the Airport Director aware of the situation.”
The passenger continued to hold the flight attendant in the galley even as the plane touched down, and even after all of the rest of the plane disembarked. Negotiators came on board while the military prepared to storm the plane.
Eventually the military came in through the cockpit’s escape window, entered the cabin through the cockpit door, and took down the passenger. The mission was a success because they managed to take the man without the flight attendant being harmed.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
