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Can Expedia Actually Get Worse? Plus Amex Customer Service Oops.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott Bonvoy Is Cashflow Negative This Year – And That’s Expected To Continue
Marriott got cash up front during the pandemic by extending their co-brand deals. Banks gave them money early, and so that money isn’t coming in now. They’ve “effectively repa[id] one third of the $920 million received in 2020” so far and Marriott “continue[s] to anticipate modestly negative cashflows from loyalty” because of these deals.
Front Desk Clerk Quits – And Leaves A Note
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Undercover Boss: Top Airline Execs Become Flight Attendants
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Union Told Crew Not To Work Extra Trips As American Airlines Cancelled Thousands Of Flights
The American Airlines operation began having real problems on Thursday. High winds in North Texas slowed down takeoffs and landings at the airline’s largest hub in Dallas. That led to cancellations, and crew out of position. They had to use their available employees on reserve.
As they faced the end of the month, they ran out of backup employees. The airline blames weather, but weather happens all the time to every airline.
Frequent Flyers Burned 4 Billion Miles In Two Weeks – With Just One Airline
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Combine Two Offers To Get 40% Off Business Class Awards To Europe
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Airline Admission: The Reason Checked Bags Always Lose Their Zipper Pulls
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Video Of A 73 Year Old Emergency Landing, All Passengers Survived [Roundup]
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.