Category Archives for Hotels.
Just as they did late February through June, Hyatt is offering its own double dip with American AAdvantage through January 31. And it stacks with the current bonus promotion that gives bonus points for progressively more stays through November 30.
8,000 Marriott employees are on strike in 8 cities. That encompasses 23 hotels in Boston, Detroit, Oakland, San Diego, San Jose, San Francisco, and Hawaii out of about 6500 Marriott properties worldwide and includes housekeeping, bartenders and others represented by union UNITE Here.
Marriott’s position has been that hotels are open and they’re ready to welcome guests. Guest reports suggest otherwise. And Marriott won’t waive cancellation rules or notify guests in advance about the ways in which stays will be disrupted.
Last month Marriott launched their first promotion of the ‘new’ program. There was a companion game 29 Ways to Stay for each of Marriott Rewards’ 29 participating brands. It was supposed to launch October 4. It finally launched today.
And Marriott has added on to their MegaBonus promotion, bonus points for staying at their different brands.
Several years ago I wrote about the Radisson JFK being used as a homeless shelter.
I was torn over this. Customers don’t like staying in hotels where the largest in-house group are homeless, but I do think they have a right to stay on property if the going rate is being paid for their accommodations….
On Friday I wrote that Hyatt would be acquiring Two Roads Hospitality.
The deal has now been publicly confirmed. The deal announcement cites 85 properties, 10% fewer than are listed on the Two Roads website. Acquiring the group will grow Hyatt’s footprint by about 13%.
The Governor of the U.S. Virgin Islands announced a plan to re-open the Frenchman’s Reef & Morning Star Marriott Beach Resort and along with it a government plan to increase hotel taxes from 12.5% to 17.5% — the highest in the United States and the highest in the Caribbean.
The governor describes higher taxes as an “economic recovery fee.” And the extra 5% will be given back to the hotels, plus interest.
This week Hyatt launched a new points-earning, redemption and new elite status benefits for members at Exhale Spas, a brand they’ve acquired.
There’s a new promotion offering Explorist status with annual Exhale membership.
Two well-placed sources tell me that Hyatt is a finalist to acquire Two Roads Hospitality which manages and operates Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels.
Yesterday I wrote about Marriott hotel employees in Boston walking out.
Now 2300 employees have walked out at several San Francisco properties.
Hyatt purchased Miraval not because they wanted a standalone wellness resort, but because they want to extend the brand and create an association with wellness across their hotels. They purchased Exhale spas as part of the same strategy.
To date they’ve offered discounts and bonus points, getting their feet wet, and today they’ve rolled out Exhale Spa benefits as a feature of the World of Hyatt program.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
