Category Archives for Hotels.
Hyatt has added Under Canvas glamping through its Mr and Mrs Smith partnership. There are 13 outdoor resorts in places like Yellowstone National Park and the Great Smoky Mountains.
One hotel in Europe lays out the consequences for stealing towels. You will be denounced to an agency! Guests face $16,000 fines and one Hilton even pressed charges against a guest who was sentenced to jail – two years for stealing two towels.
A Marriott Ambassador member, who spends over 100 nights and $23,000 a year with the chain, reports returning to their room to find housekeeping there – and the cleaner brought her boyfriend.
The first Standard Hotel property – The Standard Hollywood – was opened on Sunset in 1999 and closed during the pandemic. The original investors included Leonardo DiCaprio, Cameron Diaz, and Benicio del Toro.
Current hotels include New York in the Meatpacking District and the East Village; Miami Beach; London; Maldives; Ibiza; and Hua Hin.
When you make a booking for a hotel you get an instant confirmation. Airbnb’s are not so simple. You often request the stay, and the owner has to confirm it. They may reject you for any reason or no reason.
Nearly 400 SLH hotels are now online with the Hilton Honors partnership, so that you earn in the Hilton program on paid rates and can redeem your points for stays at their portfolio of luxury hotels. This gives Hilton a huge edge in luxury redemptions – making their points more alluring, even if not super high value.
IHG has its Holiday Inn breakfast manual for managers on the web. It sometimes amazes me what hotel chains leave open and ungated. And there were some fascinating insights in it about guest preferences and also how to get guests to spend more in the morning. 30% – 50% of Holiday Inn guests eat breakfast on property, and they serve approximately 27 million breakfasts per year.
GHA Discovery is selling their rewards currency at a discount through August 31. The size of your discount depends on whether and what status you have in the program.
An Autograph Collection hotel in Detroit – the Hotel David Whitney – is playing an interesting game with denying elite breakfast benefits to guests, and it underscores just how confusing and messy the Marriott Bonvoy program has become.
I often meet people at hotels and sit in their lobby. I’m not a guest! Is that wrong? Nobody has ever said anything to me about it.
I’ve never had a problem taking a water from the refrigerator in the lobby of the Andaz 5th Avenue in New York, and I’ve found it a nice central meeting place.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
