Hotels

Category Archives for Hotels.

Should Hyatt Partner With A Corrupt Former Illinois Congressman?

Oct 22 2022

Ben Schlappig from One Mile at a Time reviewed the Hyatt House/Hyatt Place LAX and offered “I wouldn’t stay again, because I have issues supporting the owner and developer of the property (Aaron Schock).” He did not explain further, so I thought I would offer ‘the rest of the story.’

Schock is a former Illinois Republican Congressman who was indicted (but paid a fine as part of a deferred-prosecution agreement) for misappropriation of campaign funds. He came out as gay in 2020, but had a zero percent rating from the Human Rights Campaign.

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Airbnb Now Adds Resort Fees, Because Cleaning Fees Weren’t Enough

Oct 19 2022

Airbnb is taking on the worst features of hotels, without mirroring the things that make hotels attractive. Their cleaning fees are legendary, even while hosts give lists of chores for guests to complete (not just taking out the trash, doing the dishes, and washing the sheets but sometimes even mowing the lawn).

Sometimes Airbnb – and competitors like Vrbo – are the best option like when renting a house with a whole family or in a town without hotels. But it seems like they’re working hard to kill that advantage, as evidenced by this reported listing where the owner even charges you extra for booking with them and then adds on a resort fee.

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What Should My Hotel Do After Ruined Sleep?

Oct 16 2022

Just before 2 a.m. on a recent Thursday night the fire alarm went off at the Park Hyatt Washington. There was substantial smoke near the hotel’s gym. Guests fled the building to the street. And while no actual fire took place, everyone was out of their rooms for a full hour.

Does a hotel owe anything to guests rousted from their beds for an hour in the middle of the night, and of course also losing however long it takes them to fall back to sleep? I didn’t ask for something, but still felt that a follow up letter of explanation and apology the next day would have been appropriate. What say you?

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Hotel Gets Clever, Uses $5 Baggage Claim Carts For Guest Luggage

Oct 15 2022

When you arrive at baggage claim and your luggage is more than you can push yourself, many airports around the world have carts for you to use for free. In the U.S. it’s far more common for you to pay to use a cart, like one from SmarteCarte. You’ll pay around $5 to release the cart at a nearby station, and then you can move your bags from the carousel to your ground transportation. Someone has to collect the carts, and then they get re-rented again.

But what if that $5 paid to rent the cart for an indefinite period of time?

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