Delta Now Selling Upgrades To Anyone For As Little As $19 — That’s Why Status Feels Useless

News and notes from around the interweb:

  • Wow, $19 is the cheapest I’ve ever seen Delta (or any U.S. airline) offer an upgrade. A checked bag fee is twice as much, so if you check a bag you’re saving money. When they’re willing to sell upgrades that cheap, you can see why elites on Delta no longer get upgraded. According to the airline’s own data, they went from giving out more than half their first class seats a decade ago to now just about 12-13%.

  • Apparently.

  • United is not, actually, that much more premium than American. They’ve just better than they used to be and grew their network in major cities.

    How the mighty have fallen
    byu/GibberingSloth inunitedairlines

  • Insane.

  • Ceiling collapses at the Embassy Suites in Norman, Oklahoma. I was once in the restaurant of the Westin City Center in DC, back when it was a Wyndham and something similar happened. That’s the old Vista hotel made famous by Marion Barry.

    @itsmichelle1982 #fyp #embassysuites #disaster #Oklahoma #pipebusted ♬ original sound – itsmichelle1982

  • The American Airlines free wifi rollout is largely complete.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Comments

  1. I am surprised that there has not been class-action litigation challenging the marketing and administration of complimentary elite status upgrades. There appears to be a plausible, and potentially well-supported, argument that the representations made to consumers regarding such benefits could give rise to claims under state deceptive trade practices statutes.

  2. Elite status members should be offered a discount on the first class upsell on a sliding percentage scale depending on your tier of the elite status program.

    (Of course, they’re just as likely to charge elite status members more than non-status members because they know they’re marketing to folks that are engaged with their program.)

Leave a Reply

Your email address will not be published. Required fields are marked *