Flight Diverts After Passenger Attacks Cabin Crew Over Lack Of Free Champagne (In Coach)

Before the pandemic Delta introduced welcome cocktails in coach. That should have been a sign things were about to head south. Like Icarus flying too close to the sun, economy just isn’t supposed to be like that. It’s more like British package holiday airline Jet2. And anyone flying Jet2 knows passengers are more likely to bring their own alcohol on board and wind up going viral in social media than they are to get free drinks on board.

On a recent Jet2 flight from Manchester, U.K. to Rhodes, Greece, an elderly woman slapped a member of the cabin crew because she was denied champagne. Another flight attendant restrains her. And the flight diverts to Munich, Germany where she was arrested.

@megan_mellors18 Whats a holiday without a bit of drama🤷‍♀️ nice emergency diversion to germany #jet2 #emergencylanding #arrested #munich ♬ Oh No – Kreepa

According to a spokesperson for the airline,

We can confirm that flight LS819 from Manchester to Rhodes was diverted to Munich Airport so that a disruptive passenger could be offloaded. We would like to apologise to customers for this unforeseen delay and any inconvenience caused.

In 2019 a woman was banned from TAP Air Portugal after a meltdown over not being served Pepsi. Alcohol wasn’t even involved. But since this was Jet2 there’s no way it wasn’t about a passenger’s deep need to drink.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. They should have dropped her off in Bosnia.
    @Jimbo she has her own fur covered handcuffs.

    She will request a ticket refund. Hotel accom in Germany and food coupons.

  2. Totally unacceptable behavior. However, although “Attacked” certainly makes for good clickbait, and might even be legally correct, after looking at that video I think your headline would be more accurate if you used “slapped” as you did in the body of the story. But of course that would be far less dramatic…

  3. Why do you divert a flight for an incident such as this. The pilots aircraft were never in any danger. So you inconvenience all of the passengers at great cost and expense to both them and the airline. I don’t get it! Overreaction. Simply have authorities meet the plane and have her arrested.

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