Doha-based oneworld carrier Qatar Airways has been among the most creative during the pandemic. They’ve let customers get more credit than the value of their ticket if willing to forego a refund, they’ve offered to let customers convert flight credits into miles. They’ve even improved their award chart, reversing a past devaluation.
Now Qatar has announced that all tickets purchased by April 30, 2021 are refundable. And since they’d rather you not refund your tickets, there are no change fees to make an unlimited number of changes for travel through December 31, 2021.
They’ve learned their lesson though because while no change fees apply, you can change not just your travel dates but also your destination, they’ll charge you the difference in fare if you exchange your ticket for a more expensive one. No more cheap Kiev business class fares where you could change both your origin city and your destination to go anywhere else within 5000 miles.
This new policy is a reason to buy travel with Qatar over its competitors. To take advantage, you need a Qatar Airways ticket (157 ticket stock) booked directly through Qatar or a travel agent – though of course if it’s an agent-issued ticket, they’ll have to process the refund or changes for you.