Hyatt Revamping Award Charts—With 78 Price Levels, Free Nights At Top Hotels Get Up To 67% More Expensive

Hyatt is revamping its award charts starting in May, and they’re teasing benefits changes to allow members to share points electronically (no more faxing in paper forms) and for elites and credit card customers to be able to book free night awards a month earlier than they can today.

The World of Hyatt program will expand its award charts from three to five price levels per category, creating 78 possible redemption prices across their standard and all-inclusive charts. The most expensive points redemptions can cost up to 67% more points than before. While the lowest tier prices actually fall on some properties, the new structure lets Hyatt charge far more at peak demand, potentially changing how members will value and redeem their points in significant ways.


Hyatt Regency Aruba

Each Award Chart Category Is Getting 5 Price Levels

Starting “some time in May” – they don’t have a go-live date yet other than to say it will be “before the end of May,” according to Hyatt’s Chief Marketing Officer Laurie Blair, World of Hyatt will move from 3 price levels at each award category to 5: “lowest, low, moderate, upper and top.” Their standard award chart will keep 8 categories, but the price ranges for each will change.

Blair shares that in 2026 we’ll see very little changing to prices for hotels on most nights. Hyatt is still assigning just a single price for a given hotel night for the full year in which it can be booked. The price of a night on a specific date doesn’t generally change. There’s no dynamic pricing. We’ll see more hotels and nights changing their pricing in this new framework starting in 2027 and beyond.

A category 1-4 free night award will still be valid at the ‘top’ points price for a category 4 hotel (25,000, up from 18,000), and a category 1-7 free night award will still be valid at category 7’s top price (55,000, up from 35,000).

Note also that this new higher pricing will not mean better award night availability. This is a change to the price World of Hyatt charges members for free nights. New 5-level pricing within each category does not change the reimbursement rates for free nights that Hyatt pays to hotels.


Park Hyatt Paris

Here Are The New Award Charts

Here’s a comparison of the current chart with 3 price levels for each category, and the new 5 price level chart.

Here we can drill down just to the new 5-level chart that will go into effect some time in May:

This is the six category all-inclusive chart with 5 levels:

And here is the new Miraval chart:

Comparing Standard Room Award Charts

The lowest price for 5 of the 8 categories actually goes down under the new chart.

Here’s a comparison of the current and new lowest prices for each category, how much each has changed and what percentage that represents.  You’ll note that the lowest price for a category 7 and 8 hotel never goes down from current lowest prices.

1 3,500 3,000                     (500) -14.3%
2 6,500 6,000                     (500) -7.7%
3 9,000 8,000                 (1,000) -11.1%
4 12,000 12,000                          – 0.0%
5 17,000 15,000                 (2,000) -11.8%
6 21,000 20,000                 (1,000) -4.8%
7 25,000 25,000                          – 0.0%
8 35,000 35,000                          – 0.0%

Now let’s look at how the highest price for each category changes:

1 6,500 9,000 2,500 38.5%
2 9,500 15,000 5,500 57.9%
3 15,000 20,000 5,000 33.3%
4 18,000 25,000 7,000 38.9%
5 23,000 35,000 12,000 52.2%
6 29,000 40,000 11,000 37.9%
7 35,000 55,000 20,000 57.1%
8 45,000 75,000 30,000 66.7%

Every category contains the potential for hotel redemption prices to go up significantly – with top prices going up by one-third at category 3 to a whopping two-thirds at category 8. We do not yet know how many nights at any given hotel that might be in 2026, or beyond.


Park Hyatt London

For completeness, here’s the new chart for redeeming a free night in a club level room:

This is the new standard suite chart:

And this is the premium suite free night award chart:

No Changes To Upgrade Pricing

Hyatt tells me that there are “no changes to the upgrade pricing.” The cost to upgrade an eligible paid room night remains the same and as follows:

Hotel Category Changes Will Become Less Significant – After This Year

Blair describes the structural change to the Hyatt award chart as a “long-term sustainability effort” where they will “be able to live in this new award chart in the years to come.”

And with more prices they will be able to “manage peak demand at the property level” rather than the market level (they won’t have to increase, say, all hotels in Paris to the very top price at peak times) and they won’t need to do as many category changes in the future – after all, they can increase a hotel’s price by moving more nights to upper and top, without changing the hotel’s category.

That said, standard award category changes will come in April, and “overall number and level of movement should be similar” to what we’ve seen in recent years. In 2027 and beyond we should see fewer category shifts. Seven hotels change category immediately, not waiting for the bigger tranche to be announced in spring.

  • Andaz Pattaya Jomtien Beach, Hyatt Centric Malta, Hyatt Regency Kotor Bay Resort, Hyatt Place San AntonioNorthwest/Medical Center and Grand Hyatt Incheon go up one category
  • Grand Hyatt Grand Cayman Resort & Spa (opening in 2026) goes up two categories
  • JdV The Barnett goes down one category

What Is An Award Chart Good For With 78 Price Levels?

I have to wonder: is there even an award chart when there are 78 different price points across the standard and all-inclusive charts, not even including Miraval properties?

What remains valuable isn’t the price range on the chart I suppose, as much as the predictability where Hyatt sets a price for each night’s stay at a hotel for the year and that price doesn’t change (the way it does in programs like Marriott’s). They no longer have a ‘traditional award chart’ but they also don’t do dynamic pricing.

And you’ll know exactly which hotels your free night certificates (earned via the credit card, nights stayed, and for staying across various Hyatt brands) can be used for. At Marriott we’ll often see prices just over the number of points where those certificates are valid, or just over what a member might be able to top off those certificates for.

Hyatt’s redemption structure is still better than competitors. It just seems less better than it did before. And that was less better than it was five years ago, before they introduced off-peak and peak price levels.

And an award chart makes Hyatt more honest or maybe keeping one means they’re more honest; certainly more transparent. Remember that Hyatt is actually telling us about these changes, and they’re telling us before they make them. That’s something we do not get from any of the other large hotel loyalty programs – those just raise prices without warning and when they do it they don’t even say they’ve done so. That’s the other important piece that an award chart still gives us, even when there are this many price points.


Park Hyatt Chicago

Points Sharing Between Members Goes Online

Later this year Hyatt will make it possible to pool and transfer points between members without having to submit signed paper forms. Hyatt allows points transfers now, without a fee, but it involves a fax machine (or, for Globalists with a concierge, emailing the scanned form to their concierge).

Just not having to get both members to sign a form will be a real step forward.


Park Hyatt Sydney

Early Access To Award Nights For Elites

Hyatt will be introducing ‘early access’ to award night availability for Explorist members and above, as well as co-brand credit card customers. They will get to book redemption nights one month earlier than today (so 13 months out from travel) while everyone else will still be able to book a year out.


Park Hyatt St. Kitts

Hyatt’s Top Redemption Price Has Quintupled Over Two Decades

Hyatt has gone from a top redemption price at places like Park Hyatt Tokyo and Park Hyatt Sydney of 15,000 points per night 20 years ago to 75,000 points per night under this new chart. That’s 400% growth (a 5x increase). That’s annualized inflation of 8.38%. And that doesn’t account for all-inclusives that will price up to 85,000 points or 95,000 for a double occupancy standard room at a Miraval.


Park Hyatt Maldives

The problem, I think, is that hotel rates haven’t increased at that rate. You just can’t earn free nights at top places with the same engagement in Hyatt that you used to. You can spend more on credit cards and transfer points, but for someone earning points head in bed, Hyatt is becoming tougher.

I asked Laurie Blair whether we might see a corresponding change to the earning side of the program – whether higher redemption prices might enable them to increase earn rates? After all, elite bonuses at Hyatt (30% for Globalists) are much more modest than in other programs. She was non-committal but suggested that this new framework enabled a lot.

Meanwhile, she also knows that the cost of Mr and Mrs Smith redemptions are a pain point. You just redeem against the paid room rate at modest value, leaving many hotels exorbitantly priced in points. Having more prices and higher prices could address this. While Mr and Mrs Smith aren’t joining these charts now, the cost of these redemptions is “something that is very present for us” she said.


Alila Marea

How Much Does This Shift Value From World Of Hyatt?

Laurie Blair pushed back strongly on the notion that this change represented a devaluation of points. She emphasized the strong value that Hyatt points have provided and that she wanted to ensure that continues. She says the “trajectory of the value of our points is not changing.” And overall we won’t be seeing much change right away.

It’ll be difficult to know just how significant a move this is until May when we see how many nights at different properties fall into the very peak of peak pricing. But over time the direction is clear that award nights will cost members more (or else they wouldn’t be doing this).


Park Hyatt New York

And award nights will cost more when hotels are full and prices are high – in other words, when members get the very best value out of their points today. That’s also when those night cost World of Hyatt the most. The effort should broadly be understood, I think, as managing the program so that points achieve strong average value, but ensuring that there aren’t as many value peaks.

Ultimately, the real value in a fixed price award chart is not just predictability, it’s the opportunity to get outsized value on some nights – to “win” as a member – but peak and off-peak pricing within each category undercuts that already. Moving to 5 levels from 3 takes that a step further.


The Seabird

While I still value Hyatt’s elite benefits and points redemptions for premium suites as the best that a major hotel loyalty programs has to offer, this change downgrades somewhat the value I’ll place on a Hyatt point because I know that it’ll take many more points for the best awards in the future (even if not materially so in 2026).

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Brutal award price changes on the horizon.

    They will have to hand out more points like candy on Halloween either with promotions or the affinity credit card portfolio to keep hamsters on the loyalty program hamster wheel.

  2. Gary, really great reporting. Thanks for breaking this news (even though it’s quite brutal, esp for aspirational award redemptions).

  3. Hi Gary, I think everyone can currently book awards at most Hyatt properties 13 months out (admittedly, a few properties are bad at loading inventory) – I can currently see award availability in Chicago for March 24th 2027, for example – so unless Hyatt gives Explorists and above and cardholders access to awards 14 months out, the “early access to award night” changes will be a net negative for a lot of people and business as usual for the rest.

  4. The worst part of these new updates is that–according to OMAAT–there is no longer the requirement that for every high end award night, the hotel offset it with one low end award night in the year. Because of that, hotels will NEVER offer lower-tier pricing in their category. Here’s what Hyatt exec told him:
    “There will be no limit on how many nights per year will go into each of the five pricing tiers for a particular property, so there’s no assurance that the ‘top’ pricing will only be used for X nights per year”

  5. @sean – hotels are not the ones who choose their pricing (whether category or tier within a category). the price charged to a member does not affect availability at all. There’s a separate economic model between World of Hyatt and the hotel. This is only about how much the program chooses to charge the member for the room they are buying.

  6. I think what makes this awful is the fact that there’s no tangible addition or improvement of defined elite status benefits. They should have thrown a bone to globalists. Something. And of course, globalist concierge service is awful — even Marriott Bonvoy has better service for ambassador elites than Hyatt does for globalists.

  7. Without credit card transfers, how does anyone just starting this points game with Hyatt ever earn enough points for a week at some aspirational property?

  8. Gary,

    It does not apply to me, but is this equally brutal for franchisees who may now see redemptions skew toward lower occupancy/lower reimbursement time periods?

    To what extent is this a long term result of Hyatt being perhaps the last major chain to go “asset light”, with Hyatt less interested in the profitability of particular properties?

  9. It is not equally brutal for franchisees, whether or not they may see redemptions skew toward lower occupancy/lower reimbursement time periods. The hit for franchise property owners is if Hyatt guests become less loyal to Hyatt because the points are worth much less than before and book elsewhere.

  10. Nothing like having 5 tiers of pricing and 8 category levels. Did Bilt’s consultants come up with this new plan?

  11. Got into points and miles about 14 years ago. It was really fun and rewarding for about the first 8-9 years, but each year since it’s been less and less rewarding. I see a future not so far away where there’s little reason to even play the game.

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