A woman admits to saying something nasty to an American Airlines call center agent.
She left items on a plane, and was hoping to talk to someone at the airport, but was frustrated by the agent on the phone directing her to file a claim online (“I did say a not nice thing to him as I was hanging up the phone.”)
American Airlines announced today that they are ending their Chicago – Beijing flight in October, adding new flights to Hawaii and the Caribbean, and swapping out London flying with their joint venture partner British Airways (which has implications for quality of product and upgrades).
British Airways has finally joined PreCheck.
Notably though that’s not a help at New York JFK where terminal 7 doesn’t currently have PreCheck. Hopefully British Airways passengers with PreCheck will be afforded expedited screening.
Hopper unveiled new ‘secret fares’ today that are provided by airlines and lower than what carriers offer customers on their own websites.
They’re touting fares up to 35% off and savings of up to $500 per ticket, with deals available “on over 60,000 routes to international destinations like Tokyo, Melbourne, Paris, Barcelona, Rio De Janeiro, and Costa Rica.”
Last month I wrote that a new Minute Suites was about to open in Charlotte. I suggested that since the existing Minute Suites locations accept Priority Pass, that this one would too. It would be the first Priority Pass lounge in the Charlotte airport.
However Minute Suites opened but didn’t take Priority Pass. They do tomorrow and they just schooled Priority Pass about it..
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Through June 15 if you check into your hotel using the Starwood Preferred Guest mobile app you’ll receive 250 bonus points. The promotion applies to St. Regis, The Luxury Collection, Sheraton, Westin, Le Meridien, Tribute Portfolio and Four Points brands only.
On April 28 a passenger onboard a flight from Sanya to Mian Yang, China thought the cabin was too stuffy and decided to get some air. He mistook the emergency exit door for a window, opened it and popped the slide.
The number one thing that gives me security when I travel is obscurity, there’s no one who wants to spy on me. I’m simply not important or valuable enough to be worth the effort.
At the same time I assume any device I carry with me to China is compromised. And in many countries the room I’m staying in may be set up for monitoring because of other people who might stay there either before or after me. Business espionage is at least as common as national security espionage.
American Express Membership Rewards is offering a 25% bonus on transfers to Air France KLM Flying Blue through June 15. It may be targeted because it only shows up for me when I log into my account.
Here’s how to play it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
