What Airlines Are Doing For Customers Who Don’t Want to Fly the 737 MAX (And Why I’m Not Worried Yet)

by Gary Leff

airplane flying
Mar 12 2019

Regulators are risk-averse. There’s almost nothing for a regulator to gain by not banning something that could be dangerous that turns out not to be. However they’re going to face significant blame if something bad comes to pass and they did nothing.

So it’s not surprising to see country after country ground the Boeing 737 MAX in light of the tragic Ethiopian Airlines incident. The European Union Aviation Safety Agency has now grounded the MAX. However the FAA has not. Outside of Aeromexico North American airlines continue to stand by the aircraft.

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Free Inflight Wifi Coming to Delta

by Gary Leff

delta plane
Mar 12 2019

For seven years I’ve been saying that inflight internet will eventually be free. Since I started making that prediction JetBlue introduced free inflight internet and Aer Lingus has announced usage-capped free wifi. Southwest, Delta and Alaska now offer free inflight messaging.

My 2012 prediction was that inflight wifi would be free in 10 years (so by 2022). Delta CEO Ed Bastian says they’ll do it in a year or two so by 2021.

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Woman Asks Plane to Turn Around When She Realizes She Forgot Her Baby at the Airport

by Gary Leff

Mar 12 2019

Saturday’s Saudia flight SV832 from Jeddah to Kuala Lumpur turned back to the gate because a woman on board forgot her baby at the gate and insisted the plane return.

Since communications between a commercial airliner and the ground are available, it’s worth a listen to this exchange. The pilot asks, “May God be with us. Can we come back or what?”

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Australia Bans the 737 MAX

by Gary Leff

sydney opera house
Mar 12 2019

Australia has temporarily banned the 737 MAX. This affects only Fiji Airways which operates Boeing 737 MAX 8s on Australia routes.

Aeromexico has grounded its 737 MAX aircraft. Groundings have occurred in Argentina and Brazil. In the US Senators Diane Feinstein and Richard Blumenthal, clearly aviation experts themselves, have called for the grounding of the plane.

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‘Luckiest Man Alive’ Arrived at the Gate Moments Too Late to Board Yesterday’s Doomed Ethiopian 737

by Gary Leff

ethiopian ticket
Mar 11 2019

There are untold human stories coming out of the loss of lives on that Boeing 737 MAX 8 flight from Addis Ababa to Nairobi.

One compelling story was told in the first person on Facebook — the passenger who was running just a few moments late and missed the flight while he watched the final passengers board and the door at the gate close in front of him. He declares it his lucky day, and indeed it was that, though of course luck probably had nothing to do with it — just a series of unrelated choices that put him in the position to make, or not make, his flight.

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American Airlines Flight Attendants Union Telling Crew They Don’t Have to Work the 737 MAX

by Gary Leff

airplane flying
Mar 11 2019

American Airlines has 24 Boeing 737 MAX 8 aircraft in service. Plenty of customers are expressing concern over the aircraft after the Lion Air incident in October was followed by yesterday’s tragic crash of an Ethiopian Airlines 737 MAX. China and Indonesia have grounded the jet.

Many airlines operating the plane, including Southwest and American, have expressed support for the aircraft’s safety. And it’s too early to know just what happened in yesterday’s occurrence. We’ll know more soon, especially now that the aircraft’s black boxes are being studied. It’s natural though to have concerns.

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American Express Acquiring LoungeBuddy

by Gary Leff

Mar 11 2019

Lounge Buddy features airport lounge reviews and also sells single visit lounge passes often at a discount. The last time I spoke with the Lounge Buddy team they were also providing management software to lounges as well.

They’re now being acquired by American Express. As a result we’re promised there will be “additional [unspecified] ways” that American Express will “become an essential part of our…digital lives.”

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