United Airlines is surveying changes to their United Club – from higher costs for memberships and for their premium co-brand credit card, to limitations on benefits. They are also contemplating changes to give some customers priority getting into the lounge, getting help with their bookings, and finding seats. Much of this is inspired by Delta Air Lines and their Sky Clubs.
Virgin Australia flight attendant, Dylan Macnish, has to be reinstated after an Australian employment tribunal ruled that his dismissal in February 2024 was unfair. Among other things, he admits to drinking alcohol within 8 hours of working a flight.
Bally Sports reporter Michaela Bennett is mad at United over a checked bag that she got back at baggage claim, with her jewelry missing. It’s her second United trip in a row where things have gone south.
Two passengers were arrested at Miami International Airport after refusing to deplane an American Airlines flight bound for Las Vegas on Tuesday. 27-year-old Eugenio Ernesto Hernandez-Garnier had a bleeding head wound and blood-soaked bandages.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hawaiian’s own program isn’t great overall, but offers pretty good award availability on its own flights and uniquely two levels of upgrade inventory so that being willing to spend extra miles means that more often than not it’s possible to confirm an upgrade.
Airlines also need to explain how to close these bins, too – because when properly turned sideways and all these bags are inside, the bins get quite heavy! Pull the bin down and you get a bit of an assist in closing them. They’re designed for ease, but nobody knows it!
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
JetBlue is struggling and trying to execute a turnaround. They earned just $25 million in the second quarter. It should be their strongest quarter. They have underperformed for 15 years. Their CEO is gone, and they’ve been bringing back some veteran talent. Right now JetBlue is offering to match status of competitor airline customers and you can even keep the status by spending on their credit card.
Spirit Airlines isn’t going to be more successful by offering a less desirable product than American Airlines at a higher price.
The Spirit Airlines Big Front Seat used to be the best deal in travel at a modest upcharge. The idea that it’s worth more than double or even five times the base price is insane.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
