Does British Airways Promise Transportation – Or Transportation Free From Urine?

by Gary Leff

british airways plane
Oct 22 2018

A British Airways business class passenger found his seat similarly soaked and BA offered 40,000 Avios as compensation.

Compensation ought to be the full cost of the ticket at a minimum. British Airways may believe that 40,000 points is generous, that all they promise is transportation from point A and point B (never mind that this was business class). However I believe that they promise transportation from point A to point B free of urine and they failed to deliver what the customer paid for.

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How to Redeem British Airways Awards Without Paying Big Fuel Surcharges (Trick That May Not Last)

by Gary Leff

airline cabin
Oct 21 2018

British Airways offers reasonably good award availability, and it’s no secret why. You don’t just pay miles for awards on their flights, you pay a huge cash co-pay, a practice .that a former American Airlines pricing executive called unethical.

There are several ways to reduce those surcharges, such as booking one way awards for less than a roundtrip. However there’s another trick or glitch that allows you to reduce fuel surcharges on premium cabin tickets.

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Two Photos of This AirAsia Flight Attendant Have Gone Viral

by Gary Leff

mabel goo
Oct 20 2018

A passenger snapped two photos of a flight attendant during an AirAsia flight from Kuala Lumpur to Hong Kong on October 12, posted them to Facebook, and they’ve gone viral both online and in media with worldwide coverage in China, Australia, the UK and beyond.

The flight attendant, Mabel Goo from Malaysia, doesn’t mind the attention — finds it ‘very nice people say such kind words’ but prefers “to focus my attention more on my work with AirAsia” where she’s part of their “cabin crew Fun Team.”

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American Airlines President: Wifi Shouldn’t Be Free

by Gary Leff

gogo plane
Oct 20 2018

For more than six years I’ve been saying that inflight internet will eventually be free. Since I started making that prediction JetBlue introduced free inflight internet, Aer Lingus has announced usage-capped free wifi, and Delta’s CEO has started saying it’s going to happen.

American Airlines isn’t going to lead the industry to deliver this. Their model “will be charging for wifi.” However they could get dragged into offering free wifi if major competitors do it.

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