Airlines have made the travel booking experience more complicated. There are checked baggage fees, seat assignment fees, and fares that don’t allow advance seat assignments or even full-sized carry on bags at all.
Now they want to dictate the way that all online travel agency sites display their fees. And they don’t even promise to give these sites the information that would allow them to do so. “I’m from the airlines and I’m here to help.”
Yesterday I wrote about the class action settlement over fuel surcharges imposed by British Airways on U.S. customers between November 9, 2006 and April 17, 2013.
Commenter Steve reported the page to select your cash or points is now live: “They are offering me 35,000 Avios or $955. Not bad.”
A flight from Gran Canaria to Amsterdam on Dutch low cost carrier Transavia made an emergency landing on Tuesday. Passengers were fainting in their seats. Some vomited in the aisles. None had even eaten the fish, and the flight wasn’t especially turbulent. No one turned into a zombie.
Passengers “began to gag and become violently ill.” And it all traced to one passenger.
Conrad Hilton got away with smoking pot in the lavatory of a flight headed for Los Angeles.
Yesterday a Southwest Airlines flight also headed for Los Angeles diverted to San Jose when another passenger celebrated 4/20, albeit about six weeks late.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
We were promised these hotel brands would offer Platinum breakfast benefits. They don’t. They offer a food and beverage credit, which can be used any time during a stay.
That credit won’t cover breakfast at all of their properties, but the news isn’t as bad as it appeared at first — Marriott is updating their chart, which suggested the credit would be only once per stay rather than once per day (for the member and guest).
For several years Air France has limited first class award redemptions to members using their own Flying Blue miles, who had elite status in the Flying Blue program, and made those members pay the double/triple miles price for the seats.
Right now first class awards are available to anyone, and on most flights.
You can fly Chicago to Europe for 11,000 miles each way. That’s coach, but it’s still a great deal since fuel surcharges are modest on economy awards. That really stretches the miles. San Francisco awards are available too.
American Express, Chase, and Citibank points all transfer to Flying Blue.
Hyatt is offering 2500 points every 5 qualifying nights at Grand Hyatt and Hyatt Regency hotels starting today through checkouts August 31. That’s not very strong.
Hotels are full and room rates are up, the effect of last year’s hurricane season notwithstanding we should hit all time records for 2018. And that’s why hotel marketing programs aren’t spending a lot to put heads in beds — there aren’t many empty beds out there to start with.
Hyatt is extending the validity of the suite upgrade awards members already have through February 28 of the year following when they’re earned . The same applies for the four club lounge access awards given to Explorists each year.
Over the last six months Hyatt has been fixing some of the pain points in their new program. At the end of 2018 they announced free night awards for achieving status would last 180 days instead of 120, and award nights would count towards status.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
